By continuing to use this site, you are agreeing to our policy. Here are some simple things you can do to reduce your water usage and therefore the cost of your water bills: Don’t use your washing machine or dishwasher on half-load programmes. Universal Credit, Housing Benefit, Pension Credit, Income-related Employment and Support Allowance), you may be eligible for the WaterSure scheme. The meter is placed in a box with the Company's stopcock which is either in the pavement or property forecourt. Read useful information about water supply, help with bills, water use and advice.
For free, independent advice to those experiencing financial problems, see our list of organisations which help those struggling to pay. Charges schemes for all Southern Water household customers 2019–20: Household Charges Scheme 2019–20 2020–21: Household Charges Scheme 2020–21. Tell us about a problem you have with your company. Copyright © 2020 CCW1st floor, Victoria Square House, Victoria SquareBirmingham B2 4AJ, file: Help for water customers struggling to pay, file: Help for water customers struggling to pay in Wales, Calls may be recorded for training and quality monitoring purposes, Complain about your water or sewerage service, Find out what financial support is available for you, organisations which help those struggling to pay, WATRS – further help if you remain dissatisfied. Registered charity number 1128267. If you have a water meter and you receive certain benefits (e.g. How we're keeping the door open for older people. Am I eligible for any discounts off my water bills? We don't offer discounts for singer occupiers, so if you're not on a water meter and your charges are based on the Rateable Value of your home, you may benefit from switching to a meter . For more information call the Age UK Advice Line on 0800 678 1602.We’re open 8am to 7pm, every day of the year. Plus, as meters are free, switching should be worthwhile (you pay in Scotland, so it's not worth it there). Information on Essex and Suffolk Water’s SupportPLUS scheme. If you're pumping a large volume of water from an outside tap that isn't being washed away down the drain, you're due a discount. Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA. A full load uses less water than 2 half loads. How can I apply? Most water companies have a social tariff scheme for customers on low incomes or who are receiving certain benefits. If you qualify through pension credit, we’ll provide a 20% discount.

Information on Sutton and East Surrey (SES) Water’s scheme. We can advise or help you resolve your complaint. Information on Wessex Water’s Assist scheme. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

Information on Hafren Dyfrdwy (Dee Valley’s) Here2Help scheme. Yet don't despair – as this tweet I recently received shows, you can take action and make serious savings: "@AdamMcArdle: On rates we were paying £78/month on water. We undertake research into a wide range of water supply and sewerage management issues. The problem with the rates system is that those living alone and practising the life of a water-saving maharishi – taking a monthly bath and using the same water to wash clothes and the car – pay exactly the same as a neighbour with eight kids and a nervous bladder. Use our calculator to quickly find out if you could save by making the switch. In this country, we have the worst of both worlds when it comes to water. If you qualify, we’ll discount the amount we charge you for services – this will be between 20% and 90% depending on your income. How do I read my water meter? Now on meter somewhere around £30/month." Here are our top tips for saving money on your bills. Tell us about a problem you have with your company. Information about Cambridge Water’s – Assure scheme, Information on Dŵr Cymru Welsh Water’s HelpU scheme. The water company can refuse if it thinks that installing one isn’t practical or is too expensive. That said, of course, those of an environmental bent may prefer to be metered anyway. •

You're allowed to switch back within a year (or a month after your second measured bill, whichever is later). If you’re a tenant, you may need permission from your landlord first. This is a rough assessment of how much water you're likely to use, and thus how much you'd pay on a meter.

We'll match you with one of our volunteers. Information on South East Water’s scheme. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. It's possible, of course, that the company may say your property isn't right for a meter (this typically happens in blocks of flats). Information on Thames Water’s WaterHelp scheme. Many make substantial savings with this option.

Save money on your water bill with these tips, The 16 countries you can (feasibly) visit right now. Another way to prevent getting this page in the future is to use Privacy Pass.
Download file: Help for water customers struggling to pay in Wales; For free, independent advice to those experiencing financial problems, see our list of organisations which help those struggling to pay.. Strictly Come Dancing 2020: when does it start, and how will this year's show work? Your IP: 75.148.44.172 If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Information on Bournemouth WaterCare scheme. Information on Bristol Water’s Assist scheme. Visit the website of The Consumer Council for Water for more moneysaving tips, Check the CCWater website to see if your supplier offers a social tariff scheme, Visit the CCWater website for more information about WaterSure, Use the CCWater's online calculator to see how much you could save, Visit the Ofwat website for more about getting a water meter. Lots of people are experiencing unexpected changes in their circumstances due to the coronavirus pandemic. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. Copyright © 2020 CCW1st floor, Victoria Square House, Victoria SquareBirmingham B2 4AJ, Calls may be recorded for training and quality monitoring purposes, Complain about your water or sewerage service. © Age UK Group and/or its National Partners (Age NI, Age Scotland and Age Cymru) 2020. Company number 6825798. Read useful information about water supply, help with bills, water use and advice. These cookies are necessary for the website to function and cannot be switched off in our systems. Find out how to read your meter on our Domestic Water Meters page. If you are on a water meter, it's always worth providing regular readings to keep the bills more accurate. Information on Southern Water's scheme. Read more about. There’s also the WaterSure scheme which enables water suppliers to cap bills for low income customers using a lot of water for essential family or health reasons. Four people - £668 per year and £55.70 per month . Information on Northumbrian Water’s SupportPLUS scheme.


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