The easiest way to pay is through the City's new web portal for utility billing. Utility Bill Payment Plan Utility Billing & Customer Service has several payment plan …
". The Utility Billing Relief program will provide low-income residents of Chicago with a reduced rate on their water, sewer and water-sewer taxes without late payment penalties or … “MPC stands in strong support of Mayor Lightfoot’s leadership on this critical reform which will ensure water service as a basic human right, advance equity, and close the racial wealth gap,” said MarySue Barrett, President of the Metropolitan Planning Council. Beginning next year, residents will have the opportunity to save 50 percent on water, sewer and water-sewer taxes moving forward, and after successfully completing the first 12 months of the program, any previous unpaid balances will be forgiven It’s estimated that these changes could lower the average homeowner’s metered bill from $53 to $33 a month. Visit chicagoelections.gov to vote on or before November 3rd.
Throughout the year, the City of Chicago will continue to add more payment options online. To remain on the payment plan, you must remain current with installment payments and future utility bill charges and make all payments on time. To get more information please visit www.chicago.gov/UBR, email utilitybillrelief@cedaorg.net, text WATERBILL to 313131 or call (312) 795-8946 and leave your name and number. The debt forgiveness provision of the new billing relief program will reward participants who can demonstrate a commitment to keep up with the more affordable bills while also alleviating the stress that comes with piling debt burdens. Benefits for UBR participants include: A reduced rate on water, sewer, and water-sewer … Kiosks in More Neighborhoods. Easily manage your utility account online: Pay your bill; Enroll in paperless billing; Set up Autopay or Selectpay; Set up a payment plan This trend runs parallel to the recent rise in water rates, which have increased by 166 over this same time period. The Utility Billing Relief program will also include a second phase that moves all households with a meter, currently on a bi-monthly billing schedule, and households without a meter on a six-month billing schedule to a monthly billing cycle. “It's expensive to be poor and we're pleased to be in partnership with the City and CEDA to deliver this program that will provide a financial safety net to our city's most vulnerable with dignity. The City of Chicago offers a variety of convenient payment options to help make paying your utility bill quicker and easier. “Today we are introducing a program that delivers on a promise I made to Chicago’s residents. The launch of this program positions Chicago to be a national leader in assisting residents with utility bill payments and debt relief, and it marks the third installment of Mayor Lightfoot’s financial justice agenda, designed to increase equity throughout Chicago. Customers will only be charged for the water used, and the total annual water bills are guaranteed not to be any higher that the normal assessed rate, for seven years. “The Utility Bill Relief Program will be a significant step in helping older adults to remain in their homes. The next fines and fees reforms are set to take effect on November 15 - to learn more about how to get on a payment plan, please visit http://www.chicago.gov/citystickerdebtrelief, New initiative will bring debt relief and additional pathways to payment for residents struggling to pay city utility bills, Permit for Business ID and Advertising Signs, Vital Records from the Cook County Clerk's Office, AIC (Annual Inspection Certification) Inspections, Economic Disclosure, Affidavit, Online EDS, One Good Deed Chicago Volunteer Opportunities, City Council Office of Financial Analysis, The Great Lakes and St. Lawrence Cities Initiative, Mayor Lightfoot Announces Utility Billing Relief Program to End Water Shutoffs for Inability to Pay and Provide Pathways to Compliance. Payment plans are also available via the Utility BIlling Web Portal.
The Utility Billing Relief program will operate in partnership with the Community and Economic Development Association (CEDA) of Cook County, who operates the Low-Income Home Energy Assistance Program (LIHEAP) in Cook County. The City of Chicago offers a variety of convenient payment options to help make paying your utility bill quicker and easier.
The proposal of the Utility Billing Relief program comes on the heels of Mayor Lightfoot’s 2020 budget address, where she first announced this program and changes to the billing structure, now subject to City Council approval. To participate in a payment plan after your water service has been terminated for non-payment: Make a down payment of 50 percent of the total charges (including past due and current charges).
The Utility Billing Relief program will provide low-income residents of Chicago with a reduced rate on their water, sewer and water-sewer taxes without late payment penalties or debt collection activity, including water shut-offs. Importantly, the utility Billing Relief Program will not require documentation of residency in keeping with our welcoming cities ordinance. You can pay online, by phone, by mail, or in-person at neighborhood payment centers or automated EZ Pay stations.
Set to begin in 2020, this new initiative will bring relief to residents struggling to afford utility payments and will improve billing policies to help reduce the cost for qualifying residents and allow opportunities for homeowners in debt to pay that debt off in an affordable way. “I want to commend Mayor Lightfoot for taking large strides in assisting our most vulnerable residents and making our city more equitable overall,” said Alderman Michael Scott, 24th Ward.
The web portal allows you to: View, print, or download your bills; Go green and enroll in paperless billing ; View payment history and usage Payments can be made over the period of 6 months. The City of Chicago encourages you to make your plan to vote. The reforms announced today are yet another piece of Mayor Lightfoot’s financial justice agenda, which includes recently enacted reforms set create pathways out of debt and bring relief to low income Chicagoans, while starting to change regressive revenue collection practices. Developed with input by the City Council, advocates and other community leaders, these reforms are anticipated to help tens of thousands of people eligible for payment plans. The amount of debt tied to water utility billing has seen a nearly 300 percent increase since 2011 with over $330 million of overall debt today. Consistent with other initiatives for fines and fees, for those who do not qualify for the reduced rate there are multiple plans for residents to choose from either a 6-, 12-, 18-, 24-month plan, accessible online. This will enable residents to better track their water usage while allowing greater predictability for household budgeting. “Having access to clean, reliable drinking water is a basic human right and I am pleased to see the City working to ensure our residents are no longer denied that right from inability to pay.”. “This program protects our residents, ensures access to basic human needs and builds on our commitment to reform our government toward ending systems that are punitive for those who can least afford it.”. The easiest way to pay is through the City's new web portal for utility billing.
Any time a resident remains current on payments, they prevent a potential utility shutoff.
Failure to do so … “AARP’s 250,000 members have told us that the rising cost of utilities—including water and sewer bills—are forcing older adults and their families to make difficult choices between groceries, medicine, and keeping their houses running,” said Mary Anderson, Chicago Director of AARP.
In addition, the participant must be the property owner, reside at the address and have their name appear on the bill as the customer. Soon, you'll be able to make all of your payments here - whether you are paying your water bill or your parking ticket. Utility Billing Relief (UBR) provides low-income City of Chicago residents with a reduced rate on their water, sewer, and water-sewer tax as well as debt relief for those who demonstrate they can manage the reduced rate bills for one year. Importantly, for Chicago’s low-income homeowners this initiative will work to prevent the City’s long-time practice of shutting off water supply due to a resident’s inability to pay. With much of the debt concentrated in many south and west side communities, the City has historically focused water enforcement practices, including water shutoffs, in these communities. Water meter questions, are answered and water meters requested. MeterSave is a program in Chicago allowing customers with assessed water accounts to have a water meter installed in there single family homes or two-flats. AARP thanks Mayor Lightfoot and the City Council for recognizing that these stresses on hard-working Chicagoans must not continue, and for working to identify and implement solutions.”. For far too long, too many residents have been forced to choose between paying for their water bill or other fundamental necessities,” said Mayor Lori Lightfoot. Chicago homeowners of single-family homes and two-flats must be income eligible for LIHEAP in order to qualify for the Utility Billing Relief program. Utility Billing & Customer Service has several payment plan options to residents.
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