Providing support to customers with additional needs, Pumping stations are changing from private to public, Learn all about water meters, apply for a meter, Simply enter your postcode or location to find out more information about incidents, We offer plumbing advice if anything goes wrong at home, Find out about the water quality in your area, Follow our useful guidelines if you have issues with discoloured water, If you notice that your water tastes or smells then please follow our advice, Find out more about water hardness in your area, Discover ways you can increase low water pressure in your home today, Videos and guides helping you save water and money, Find out how to prevent blocked drains and pipes, Fix slow draining toilets and sinks with our troubleshooting guide, Follow our advice on dealing with flooding, Find out how to deal with issues with private drains and who to contact. Spotted an issue with one of our manholes or drain covers? Any surface water that comes from your home and that drains into a public sewer is treated by us, and is charged for.

× If your home is part of a building with a shared roof, such as a flat, and it’s connected to the public sewer for the removal of surface water, the charge is payable. However, if we can be sure that the surface or groundwater from your home doesn’t drain to a public sewer (either directly or indirectly) then you can apply for a rebate. water, where Yorkshire Water determines that it is impractical or unreasonably expensive to install a meter as per the scale of charges in Section 3 Non Primary Charges. Tell us where we've gone the extra mile, we've fallen short or give us feedback. Roadworks, Leaks and Incidents in your area. Yorkshire Water; Charges.

If it wasn’t removed, it could cause damage to your home, your paths and driveways.

If you’ve got a rainwater harvesting system fitted at your home and any water used from it eventually finds its way into the public sewer there will be a charge for this.

We work hard to try and stop sewage leaking, but if it does, we’ll do everything we can to help. It’s challenging times for everyone at the moment and the last thing we’d want is anyone worrying about how they’ll pay their water bill. Introduction This Scheme is made by Yorkshire Water Services Limited in pursuance and for the purpose of Section 143 and 143A of the Water Industry Act 1991 and the Instrument of Appointment. Repairs and Roadworks. túiñ,5ù@ö Standing charges This covers the cost of billing, customer service, reading your water meter (if you have one) and maintaining public pipes and sewers. If you have any questions about Yorkshire Water’s free saving packs, why not visit our dedicated page of Frequently Asked Questions about our free water savers or call 0345 371 0728. Yorkshire Water Services Limited Charges 2020-2021 05. Most homes have drainpipes outside and water from the gutters usually ends up in the same drain as the waste water from the kitchen or bathroom.
Sewerage enquiries, new developments, supply connections, Making sure your water is clean and safe to drink. We work hard to try and stop sewage leaking, but if it does, we’ll do everything we can to help.

Our frequently asked questions are a great place to start. Looking to contact Yorkshire Water? If you are ordering products for family or friends please use their address to prevent the order being blocked. If your home is part of a building with a shared roof, such as a flat, and it’s connected to the public sewer for the removal of surface water, the charge is payable. Compliments and complaints. Give us a call and we’ll sort everything as quickly as we can. We’re here to help. If your surface water doesn’t go into a public sewer, you can apply for a rebate. Sewerage enquiries, new developments, supply connections, Making sure your water is clean and safe to drink. Roadworks, Leaks and Incidents in your area. Water supply issues can often be caused by works being carried out in your area. Ìñ8Í!=È��¿Òt²Ò;ïÕNY´áyO×y]˜õÚç׋h‹hó‹æğ²©.ETŞg/xÛcïçÆÜ/šzäğ¯=ÙTNÑÜEیа�œ7Æ. Spotted an issue with one of our manholes or drain covers?

Coronavirus. Hints and tips, Frozen pipes, Pipework responsibilities, Find out what help & advice we provide you. If your circumstances have changed and you’re struggling to pay your bill, or you’re concerned you might struggle in the future, please don’t worry. No rebates will be given any further back than this. Watersure scheme, Resolve scheme, Water Direct.
2.1.6 Surface Water Drainage – In respect of non-household premises, the sewerage charge shall be subject to surface water and/or groundwater drainage based on the chargeable area of the eligible premises.

If your circumstances have changed and you’re struggling to pay your bill, or you’re concerned you might struggle in the future, please don’t worry. It’s actually all the rainwater that’s collected from your drains and gutters. No, there isn't a hosepipe ban. We’re dedicated to supporting you.

Keeping our customers and our colleagues safe. Before you claim a rebate, if safe to do so, please check where your surface water actually drains to. Tell us about your move and we'll take care of the rest. But we always ask customers to use water carefully. Watersure scheme, Resolve scheme, Water Direct. I'm guessing this is because the house was only built last year and Yorkshire Water have to 'catch up'. Managing water resources, Where does water come from?

Before you claim a rebate, if safe to do so, please check where your surface water actually drains to. There are loads of ways we can help so please reach out and get in touch. Tell us where we've gone the extra mile, we've fallen short or give us feedback. If we bill you on behalf of another water company for your sewerage charges, it’s probably worth checking with them what their policy on backdating reductions is as it might be different to our own. Tell us about your move and we'll take care of the rest.

Looking to contact Yorkshire Water? We always aim to tailor our services to what is best for our customers' individual circumstances.

Yorkshire Water is a water supply and treatment utility company servicing West Yorkshire, South Yorkshire, the East Riding of Yorkshire, part of North Lincolnshire, most of North Yorkshire and part of Derbyshire, in England. It’s challenging times for everyone at the moment and the last thing we’d want is anyone worrying about how they’ll pay their water bill.

Solving your water supply problems. There's a rebate application form on the Yorkshire Water website but you need to provide plans of the building and the drainage in order to claim. Our frequently asked questions are a great place to start.

Enter your postcode to see if there are any roadworks or incidents that could be affecting you. Hints and tips, Frozen pipes, Pipework responsibilities, Find out what help & advice we provide you.

I've checked with Barratts homecare and they say they can't … Is there a hosepipe ban? But we always ask customers to use water carefully.

Do you need us to explain something to you that is on the bill you have received? Managing water resources, Where does water come from?

Providing support to customers with additional needs, Pumping stations are changing from private to public, Learn all about water meters, apply for a meter, Simply enter your postcode or location to find out more information about incidents, We offer plumbing advice if anything goes wrong at home, Find out about the water quality in your area, Follow our useful guidelines if you have issues with discoloured water, If you notice that your water tastes or smells then please follow our advice, Find out more about water hardness in your area, Discover ways you can increase low water pressure in your home today, Videos and guides helping you save water and money, Find out how to prevent blocked drains and pipes, Fix slow draining toilets and sinks with our troubleshooting guide, Follow our advice on dealing with flooding, Find out how to deal with issues with private drains and who to contact. But we always ask customers to use water carefully. ÈB5™WÎ Keeping our customers and our colleagues safe.

Enter your postcode to see if there are any roadworks or incidents that could be affecting you. No, there isn't a hosepipe ban. We’re dedicated to supporting you. If … Download everything you need to claim a lower sewerage charge: We cancel the surface water charge for any new applications up to a maximum of six previous financial years or from the date that  you became responsible for the bill, whichever is later. Either that or our surface water drainage is going into the drain adopted by Yorkshire Water.

If you’ve checked and the surface water from your home doesn’t drain to a public sewer, download an application form and send it to us (it’ll also ask you to provide an accurate plan of your home). Keeping our customers and our colleagues safe. First things first, what do we mean by surface water? Looking to contact Yorkshire Water? Our frequently asked questions are a great place to start. Water supply issues can often be caused by works being carried out in your area. Give us a call and we’ll sort everything as quickly as we can. No, there isn't a hosepipe ban. Most homes have drainpipes outside and water from the gutters usually ends up in the same drain as the waste water from the kitchen or bathroom.

Water Bill Charges. Do you need us to explain something to you that is on the bill you have received?

We may be able to look at payment breaks or different ways of spreading payments, helping customers manage changing circumstances.


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