Yorkshire water were very helpful and repaired the leak quickly. It's only a little thing but politeness and the granting of the benefit of the doubt to the customer is so nice and very… Awards independent judging panel will award the employee or team with a certificate of excellence, if they think they've delivered outstanding customer service. " Kind. Ignoring the Original promises, this coupled with the Expense of Numerous phone calls, Time waiting for their calls, Ill Health and my Visit to the A & E because of their… No, there isn't a hosepipe ban. You were on fire! Great communication and the person I dealt with who came to do the testing explained everything to me. Read Full Review, " I am not a customer of Yorkshire Water. Find out where we are now and where we plan to be in 25 years time Give us a call and we’ll sort everything as quickly as we can. I feel Dan should be recognised as he is a credit to your company!!! Read Full Review, Written on: 11/06/2019 mkDevine325 (1 review written), Just had a visit from yorkshire water ,a one man team , l found him very polite and professional, he has done a great job and my family and l are very grateful… To read the full report please click here. This will include reliability and availability measures, information about environmental compliance and some financial indicators. If you've been impressed by a member of our team, why not nominate them for a WOW! Read Full Review, Written on: 19/04/2014 Sewerage enquiries, new developments, supply connections, Making sure your water is clean and safe to drink. Some of the information for Yorkshire Water is shown below. please consider, by mrMeier498 (1 review written), by If you have a problem with your water or wastewater services, first you will need to follow your water company’s complaints procedure. We’re dedicated to supporting you. by If you would prefer to write to Yorkshire Water with your complaint you can send it to the following address: Yorkshire Water Box 52 Bradford BD3 7YD. She is responsive, helpful, knowledgeable and always goes the extra mile. Spotted an issue with one of our manholes or drain covers? If this happens get in touch as soon as possible. by Read Full Review, Written on: 01/08/2016 Vincent Clark & Dave Parker should be nominated for an award for… Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Read Full Review, Written on: 22/11/2016 Perfect could not ask for a better service. If you would prefer to write to Yorkshire Water with your complaint you can send it to the following address: When you write your letter, make sure that you include your full name, your account number, an email address and a phone number too. !st class service no problem at all . We work hard to try and stop sewage leaking, but if it does, we’ll do everything we can to help. Not all water issues are dealt with by OFWAT or CCWater. Are you as a business customer eligible to switch your retail water services? Initial complaints should be directed to Yorkshire Water directly. To find needed information please click on the links to visit sites with more detailed data. If they don’t, they’ll pay you £25 under their Customer Charter. Find out more about the water hardness in your area with Yorkshire Water. (1 review written), We unfortunately get a problem of blocked drains about once a year requiring Yorkshire Water to attend the problem. Read More, Media Gallery for Yorkshire Water www.yorkshirewater.com, by Read More, " If… We can now get our garden sorted for the summer holidays and make memories this year. Michelle always provides exceptional customer service. If you have a complaint, you can call us on 0345 1 24 24 20 or use this complaints form. pyClancy487 (1 review written), by A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. They were not interested at all. Use the number to make a complaint relating to your Yorkshire Water payment, you can phone this number to make a complaint relating to charges on your account. They were efficient and showed us where the problem with the drain on our property was so that we would be able to easily sort it out ourselves next time. ... Yorkshire Water; Compliments & complaints; Compliments. When you use the number above to make your complaint to Yorkshire Water, their trained team will do their utmost to answer your complaint there and then whilst you’re on the phone. We have no water has there is bacteria In the water. Type. Big thumbs up from me for Yorkshire Water… Publication. by GWang You can call the number to make your complaint regarding any issues that arose whilst you moved home, and as a result, the bills or charges that followed. Yorkshire Water has become the first large water company to challenge Ofwat’s industry price review, which sets out how much water companies can … I have contacted them and waited 4 days for them to attend. " Our frequently asked questions are a great place to start. We hope that we'll always provide you with excellent customer service. MarielaMcMillan29 (1 review written), by Eddie came out to my problem that I have had ongoing for 4 months, which my landlord had failed to help with. Billy was extremely polite, courteous and explained everything that he would do and how my bills would change in future. Just click the button below and fill in the nomination form to share your experience. by They show no empathy, courtesy or care towards their customers. Not only that, but when I mentioned we were still paying for water for our old house which has only just gone on the market, they gave us a complete refund (which was a… She handled the situation very well, and after all gave me a call to tell that everything is sorted out, she's altered the bill and advised that engineer will contact me soon. We’re dedicated to supporting you. Get the latest reports, press releases & customer research delivered to your inbox. Managing water resources, Where does water come from? If you’re a Retailer for Yorkshire Water and have a complaint to make you can phone the number. However, Yorkshire Water have made it nigh on impossible to contact anyone about almost anything. I was surprised because it was for a small amount of money. Awards. For most complaints I've had to go through several layers of telephone management but this time it was smooth and well handled… Won't Honour...”, “Workers blocked road causing damage to car.”, Netsol Water Solutions - www.netsolwater.com, Bio Sewage Systems - www.biosewagesystems.co.za. Roadworks, Leaks and Incidents in your area. by Award? If you’ve had someone from the Yorkshire Water team come to your home and you’re disappointed with the service, you can phone the number to make your complaint. by by (2 reviews written), Fantastic fast service. Read useful information about water supply, help with bills, water use and advice. Find out more about water hardness in your area. Contact Yorkshire Water Services customer service Resolver can help you send your complaints to Yorkshire Water Services, It’s quick, simple and totally free Contact Yorkshire Water Services now. When you call this number they can help you deal with complaints relating to a business account and any issues you might be having, whether it’s do with meter readings, charges on your account, or anything else. Read Full Review, Written on: 22/01/2017 If this can’t be done, they’ll take a contact number from you and get back to you at a later time with their response to your complaint. A free inside look at company reviews and salaries posted anonymously by employees. mkDevine325 (1 review written), If you are commenting on behalf of the company that has been reviewed, Read Full Review, Written on: 10/01/2015 Getting in touch with the Business Stream complaints team.

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