A series of videos posted by Chicago-based reporter Ben Pope on Twitter showed a protester smashing the storefront windows of Neiman Marcus with an ax, allowing a large group of people to run inside and steal items from the department store located at 737 North Michigan Avenue. WATCH: Adult National Guard Members in Atlanta Mistaken for Kids in Social Media Posts. I thought service here was great when I came here about 10 days ago with two friends. I proceeded to speak with the online associate on the phone. I would have NEVER expected this kind of service from such a prestigious company. Had a wonderful experience with one of the girls who work there Melanie Chorba. The African American male found the correct size and said he'd have to do a complete return and give me a credit for the $700. According to eyewitness accounts told to the Northbrook Police Department, the males entered the store at around 5:40 p.m. and took an unknown amount of purses. Linda Piepho came over to speak with me. And carries beautiful lines and hosts a fair amount of fun events (compared to the downtown location - they get all the good stuff). And I confronted her in front of the customer service team. It's been about an hour since all of this happened and I'm still in shock. I understand that Neiman Marcus is a high end store. I saw protesters armed with shovels, bats, hammers, and metal pipes. From the moment I set my appointment until I left the store I felt so welcomed and valued. I went back the next day and he lied to my face and refused to help with a return or an exchange. Yelp users haven’t asked any questions yet about Neiman Marcus. I needed a different size, so I drove 2 hours on my birthday to exchange the shoes. Learn more. pic.twitter.com/xNHtFazgLV. And the staff is so professional, knowledgeable and friendly. HORRIBLE CUSTOMER SERVICE. Where the customer service is exceptional! pic.twitter.com/jA7JU8KKQW. The shirt was a thoughtful present from one of his patients. I told them that I had 2 other people with me when the second order was placed and they heard the same thing. I needed a dress in my size within 2 days. It is such a shame that you have to be rude to fit in with the staff. They did not have the same coat in a smaller size. However, not sure they were all needed as I counted 14 in the cosmetics & perfume dept. The customer service people told me that it can only be refunded to a gift card. At least they don't treat you poorly there and steal your money using lies! Ned Miller, an associate in the men's department, told us there was nothing we can do without a gift receipt, which was not included in the packaging and which we obviously had no control over. People asked if we needed help in all the departments we stopped to check out the merchandise. “What started out as a peaceful protest has now devolved into criminal conduct,” Lightfoot said. So people, heed my warning! Linda Piepho came over to speak with me. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. The prices  are a bit high but they should come with very high service. The harrowing scene in Chicago was not unique to the Windy City. “I’ve watched as protesters hurled not just words or projectiles at our police department, but bottles of water, urine, and lord knows what else. Things for sale that you…", "I came here on a mission while visiting Chicago for a weekend. As a curvy girl I was really anxious about dress shopping and dreaded the thought of it. He was, however, able to locate the purchase in their system but since the purchase occurred more than 30 days ago, they refuse to process an exchange. The shoes were delivered yesterday May 31, 2018 .The shoes run EXTREMELY SMALL. Twitter My credit card was charged 3-4 times for the same order. The customer service lady got on the phone and called the online customer service. The only reason I go there is to complete my walk . Another huge inconvenience!!!! The African American male found the correct size and said he'd have to do a complete return and give me a credit for the $700. I resorted to calling the Neiman Marcus customer service phone number.BUT IT GETS WORSE - There were 7 salespeople (yes I counted - I was livid) in the women's shoe department, all of which refused to help me find out if they had a nude color of the Manolo shoe I was looking at. A loss prevention agent was struck with a fist during the incident, but no injuries were reported. The other charges are still pending. Everything is designer, everything is either overpriced or...overpriced, but luxury comes at a cost, right?

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