“Other people did something wrong and didn’t get caught so it’s not fair that I got caught” or even the trusty old “They were careless about security so they deserved it”. 1 citi aa, 1 citi biz, 2 barclay personal and biz and a citi checking account. Opening multiple accounts in short periods of time, even if they were legitimate mailers and you didn’t open any AAdvantage accounts in your cousin’s name, is clearly abuse of the AAdvantage Program. Eskimo, feel free to join a class action. However, during the same overlapping period, they continued to send targeted mailers that could be transferred (name changed) even if they said they are non-transferable. Replace AA with a heavily regulated industry like banking. It primarily operates a mix of Airbus and Boeing narrow-body and wide-body aircraft. I was given bonus for the third time in a year. I’m pretty proud of AA for shutting down these fraudsters. B) you are not supposed to have 2 AAdvantage cards (of the same type) even though this rule has never been enforced (same with Delta cards) Visit American Express Australia to login to your account. for banks to provide an incentive to reach spending threshholds in order to earn points, which are then taken away for sometimes spurious reasons. Denied boardings, no award cancellation notifications. @Ben – You seem to have some poor information with regards to your source. If American would focus on actually taking you where you want to go within a few days of when you would like to be there in the seat you booked maybe they would be more effective.

I’ve been playing the airline miles and points credit card game and mileage running for 15 years. But here we are. I’m sure they’ve passed a long a lot of ill will to some customers for a program their marketing department developed by cancelling accounts. This write off would boost its number by a big margin.

Let’s say you opened a new credit card that offered a 40,000-point bonus for meeting a spending requirement of $4,000 within the first three months of opening the account. – AA corp – office of chairman

American Incentivizes Redeeming AAdvantage Miles… Ever So Slightly, Unhappy First Class Passenger Hands Flight Attendant Rude Note, American Airlines Reducing Staffing On Many Flights, American Airlines Reopening More Admirals Clubs, Bringing Back Avocado Toast, https://thepointsguy.com/2014/06/getting-my-third-citi-executive-aadvantage-100k-offer/, https://thepointsguy.com/2014/01/amazing-deal-alert-citi-executive-aadvantage-world-mastercard-bonus-up-to-100000-miles/, https://frequentmiler.boardingarea.com/aa-shutdowns-how-we-cause-devaluations-college-credit-cards-and-an-unfortunate-glitch/, https://www.doctorofcredit.com/citibank-class-settlement-issuing-1099s-aa-mileage-bank-bonuses/amp/, https://onemileatatime.com/american-airlines-first-class-service/, Hilton Honors American Express Aspire Card, Capital One® Venture® Rewards Credit Card, The Business Platinum Card® from American Express. And they just happened to be on the same flight?

Travel in the Time of COVID: The news, resources, & information you need.

“A recent investigation has determined your involvement in multiple violations of the General AAdvantage Program Conditions, related to the accrual of ineligible miles and benefits, through fraud, misrepresentation and/or abuse of the AAdvantage Program.”, “From the conditions of carriage: Your ticket is not valid when: We find that the ticket was bought using an exploitative practice”. Keep living in Narnia, though.

correction to the statement above “…. Subscribe to our newsletter for latest updates The completely lack of communication AA has been so far towards locked accounts is probably the worst part of its “cleansing”. Bravo AA! That’s a bit messed up for AA to do, if not to us, to Citi. AA noticed some customers receive multiple bonus and shut them down. What so many objectors to AAdvantage security’s actions seem to be missing right now is that AA miles are not yours. You cannot have it both ways.

@Ben (Lucky) I’m ready to confess, I did it. loophole Now this, also cancellation without advanced notice. Is the police supposed to allow you to drive back and only then take the car back? -Do you have it on good authority that AA can see who used codes not intended for them? What’s Causing American To Shut Down Accounts?

With none of the proposed language on the old mailers and Citi happy to approve cards every 30 days … where was the fraud and abuse? -Household members who did not have a Citi AA CC received multiple mailers for years. And guess what?

(I received another bonus this morning in a locked account). Zip. Always keep a low profile and enjoy whatever perks you are enjoying. I have 2 million miles with American.

And to those who were left stranded in the middle of their vacation, be lucky you made it back. Citi isn’t even closing the actual cards.

Please enable JavaScript to fully experience this site. 1) AA was sending emails for new signups, why was there a code at all – if they were new users, the 48 month language could be there and they would still be approved.

Anyone with a peon brain can tell what you are doing is not legit. There’s a certain paid Facebook group that made this method extremely popular then bragging about it. (ab)Users are not. I believe there’s even a case where someone used mailers (physical) that they received (not multiple AA accounts) multiple times because Citi kept sending them to get multiple Citi Business accounts (no 48-month language,, etc.) They don’t even need to spell out what defines “fraud, misrepresentation or abuse.” I have no doubt these T&C’s were written by well paid lawyers who would also believe all these account shutdowns, with the rare truly innocent person exception, are defensible in court as fraud, misrepresentation or abuse after presenting evidence to the court. The mailers were obtained via a fake AA account and then SOLD. So while, typically, the recipient may be able to reasonably infer that the offer was just for them, the explicit nature of Citi’s other offers reasonably implies that the lack of language and hard-coding means they are, indeed, transferable. And who was defrauded? I only wish I could have been there to see the balances drop to zero with a single click. While the gamers are getting caught, please dont paint AA being an ethical corporation with good corporate governance. Care to tell me where to find the “non-transferable language?”, https://www.citicards.com/cards/credit/application/flow.action?ID=Invitation&app=NPS&invite=883952814&cmp=EMC~01~170420~CARDSACQ~PartnerEmail~AAPlat~NPS&dtwcopy_tnt. You may be unhappy and complain loudly on blogs, but unless you are a high-value AA customer, they do not care. No sympathy at all for those who got shut down. I’m making a series of investments (spend on each account) in expectation of return (miles, as agreed to by the programs). The large majority of mailers that were used broke no rules or no laws.

Nonetheless I figured I’d share my understanding of what’s going on, along with my take. They have a reckless CEO that is trying to reduce costs to pay for his USAir/AA merger. #breadcrumb{visibility:hidden;}Another loyalty program? Business Extra® Corporate Card Their legal costs would exceed the claimed amount. Apparently there are some techniques people have been using to circumvent these rules, which have caused this situation. In the end this will hurt their brand and they will lose business. terms and conditions If the restaurant doesn’t want me to use it, they could require me to show ID or something. Any searches or unfinished transactions will be lost. “Know when to hold them, know when to fold them. However, I wasn’t aware this is how people were getting the codes.

Now all of sudden AA wants to do something about it. Sharing a promotional offer with your family member isn’t such a big offense (if at all, given that Citi expressly allowed transferability within their terms and conditions) that accounts are shut and tickets cancelled. However, that’s no excuse for doing craps to people travel plans without notice or negotiation. MIles earned from other activties were around 350,000. I get that it is fun to get something for free or for a discount.

AA has ZERO of that. I have always found very interesting the different views on Multi Level Marketing. Although I could’ve misread that, and of course, everything is taken with a gain of salt. Saved it because my concern was that in spite of Citi employee assuring that I will get bomus, I might not. I won’t rehash all of the corrections already stated by @Andysol and @Cam and others. I knew the traain would stop. Also, if you’re indeed guilty of this fraud, I have no compassion for your flight being canceled in the middle of the holiday season, blah, blah, blah. For folks not yet shut down is there any option to redeem AA miles for merchandise, gift cards, etc? Your miles are gone. @Bill – Not sure how it can be considered “open more credit cards than were allowed” when Citi isn’t closing any of the credit card accounts, in fact there is no action from Citi other than still sending out email mailers as of yesterday. is figuratively taking people out to the woodshed. They’re justified in that. Let me play the violin for you… Harsh?

The mailers were transferable. As I’ve argued numerous times on other posts, the likelihood is that the points community is probably the least profitable segment out there, especially compared to those who pay cash for seats up front and suite/club level rooms. Final thought: I don’t give a shit if you ripped off AA. What is wrong is AA suddenly discovering this then closing people’s accounts without notice (or any communication beyond that form letter) as well as canceling their existing flights/hotel reservations. Application in flight was for Barclays credit card for which bonus was in the form of Aadvantage miles. @Ben (Lucky) Yes that’s correct.

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