Can you please provide this information; thank you. Started August 27, 2021, By By To find out if your reservation qualifies for additional amenities, email the guest copy of your cruise line confirmation to info@travelbydarcy.com. I was given to understand that a motor coach would take us from the Seattle airport to the pier in Vancouver on the day of departure. LauraS Costa Rica They provided me with a telephone number for HAL and instructions on what to do. Some TAs will check for price drops, and some don't. It has been reported here several times, and verified by my PCC a number of times, that as long as the PCC gets the initial booking they get the 'credit' they need even if the reservation later gets moved to a TA. You might want to start a new thread to get your questions answered.
What do I do? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We are disembarking form the Westerdam in Yokohama on April 14th and would require transport to Narita Airport. We look forward to getting you safely to and from your Holland America Line cruise! I always do my initial booking with my PCC. Where do I need to go to meet the Holland representative? Disney Cruise Line -Bookings may be transferred to us up until 30 days from creation. TTY: 8002548669, Phone: 2062813535
You don't, but I have for 25+ cruises with many, many lines going all over the world -- with the same TA. LauraS Luxury Transportation: Arrive at the ship in style. Would transferring my booking cause my HAL cruise consultant to lose credit of commission? Trying again with any line might provide you with a better experience. san diego sue, August 22, 2022 in Holland America Line. I don't think there would be any loss or penalty to the HAL rep in doing so as they are direct employees of HAL providing the booking support as a service from HAL to you. I want to use Holland America airport transfer but I could not find the earliest time that Holland America airport transport can get me to the airport on disembarkation day. Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. We need to transfer from Seattle to Vancouver in order to get to the ship, but cant see if this was included in our booking or not. My TA sent me the form and I emailed it to HAL. I'm sorry that I am unable to answer it. to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. What are the positives and negatives of transferring? But specifically where and when do we meet the HAL Anchorage to Seward transfer to get to the Noordam. .and Macnow called you a "lousy little Santa"! can someone please confirm the exact location of the port the Zaandam will depart in Buenos Aires on Saturday 03 March? Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. Monday Friday 5:00am to 7:00pm Pacific
It shows the onboard credit. Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. Is there one available at that time? That's the Melrose Diner, by the way. If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. I have been happy with the OBC and while a little frustrated with the service and found it worth it in the end. What company is being used. Good to know. Billing Machine with mini-tab. CC Help Jenn Phone: 18005411576
Have Us Contact You General Reservation Assistance Making a Group Reservation Ship Services Full-ship Charters & Incentive Groups Shore Excursions EMERGENCY Contact Mariner Society Accessible Cruising Media Relations This doesn't seem to apply in your case as you initially were dealing with a TA so I would be comfortable receiving the added benefits afforded by the TA. 19952023, The Independent Traveler, Inc. Others may be different? We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? LauraS Cruisers' Choice Awards! Have to take it in the context of the day I guess. I plan to talk to her tomorrow and I'll see if I can find out more. Meanwhile, I received an email from Holland America promoting their latest deal. We will be heading home Montreal (YUL) airport at 5:28pm. I've never had my PCC do the transfer; I wasn't aware until recently that she could do it. 0
Its important to note that if you have purchased a pre- or post-cruise Hotel or Vacation Package with us, your transfers are already included in the package price. regan3, December 21, 2022 in Holland America Line. You may transfer your Holland America Cruise booking to Military Cruise Deals as long as you have not made the full payment. If a PCC had worked closely with me to arrange a booking I might feel inclined not to transfer but for the little assistance seemingly offered I cannot forgo 200 plus dollars of big store credit. your new travel agent will send you a form that you need to fill out and either fax or email back to holland america. Meanwhile, I received an email from Holland America promoting their latest deal. So, I booked with Holland America . But responses on the HAL board maybe would confirm this, or you could just contact HAL directly and ask them. Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. Can luggage be sent to the airport when we arrive or does it need to be stored until we leave for the airport around 2pm? Laws/regulations for TAs and fares are different depending on what country you are in. Budski54, July 15, 2018 in Ask a Cruise Question. Guide/support on Store Design, Site selection and My TA does both and that's why I keep booking with her! I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. I am assuming that you are transferring your booking from HAL. That was HAL's policy the last I knew. With respect to the HAL agent losing their commission for the booking, I can only say for sure that Carnival agents do lose their commission but I don't know the policy at HAL. A. Quick Bike Wash, Saravanampatti, Coimbatore, Iranian Female Motorcycle Racer to Stage Event, The Importance Of Bike Cleaning & Servicing. We would like to spend some time in old Montreal without needing to carry our luggage. on the booking. Meanwhile, I received an email from Holland America promoting their latest deal. CC Help Jenn Yes. Its always been painless and monetarily worth it for us. I'm trying to figure out what you mean that you lose the credit. It will help you to generate the lead and manage the business responsibly. Also will need hotel prices and transfers. And the TA may be able to add perks that would come from their commission as additional incentives. The process is easy, just email info@travelbydarcy.com to get started. Holland America Line Transfer a booking 11/1/22 Behind the Scenes Update Transfer a booking By dee2673, August 18, 2016 in Holland America Line Followers 1 1 2 Next Page 1 of 2 dee2673. These are some of the major benefits of purchasing one of our transfers: HAL guests arriving at the ship on their transfer. Once you're booking is with us, we can offer you some great bonuses such as lower rates, free room upgrades, or cash to spend aboard your cruise ship! MBW Machine is available for direct purchase. Is there any disadvantage of switching a booking made online to a travel agent? And once youve booked your transfer and provided your flight information, well take it from there. For my family this is too much and not always the quality was great. We will share a % of monthly revenue with you as rent. Definitely ask the TA to whom you want to transfer the booking and also check with your HAL PCC. Guests who elect to create a Group directly through Holland America Line, Please contact us at: Email: cconsumerprograms@hollandamerica.com, Office Hours: Monday through Friday 7am-5pm (PT). of refund am i For help with reservations call 877-932-4259 or 206-286-3900 (help is available in English) Mon.-Fri 5 a.m.-7 p.m., Sat . Our transportation is dependable and safe. Never a problem. Yes, correct. CC Help Jenn This is innovative model designed to have win-win situation with lowest investment to customer. We need to schedule our flight back to SFO, but dont know the best time to schedule our departure. Transfer booking from HAL to my travel agent? In particular, I am looking at going from Civitavecchia to FCO. For example, right now I don't have any but my husband does. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. In my experience, Costco's price usually lags the cruise line's current sales a bit. How do we find you after baggage claim? I acknowledge that if a booking payment was made via travel agency check, the funds will be refunded to the original agency unless Holland America Line receives a letter of authorization which specifically states that any or all of the funds may be transferred to the transferred booking. As a result, the agent was not there to meet us. To transfer booking, you call Holland America reservations at 877.932.4259 to give them our agency name Military Cruise Deals and phone number 866.964.5482 and let them know that you are requesting the transfer. Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. All fields are required unless noted as optional. Saturday & Sunday 6:00am to 5:00pm Pacific
I booked on line but would like to transfer booking to my travel agent. Powered by Invision Community. We know the ports, so you dont have to. She has been very good about assisting with the transfer. Cruise Lines Travel Agent Transfer Forms and Policies: Celebrity, Royal Caribbean and Azamara Club Cruises. hello Is there any possibility of transfer ONLY for the luggage to the airport, to a fix location , so that we can pick them up after several hours , so we can visit Amsterdam for some hours in the meantime. I booked on line but would like to transfer booking to my travel agent. Started August 27, 2021, By MARINER ID OR EMAIL ADDRESS PASSWORD Show Forgot Password Remember me (Optional) Looking to purchase a gift for friends or family? Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Will we still be able to make dining reservations/shore excursions online without going through the TA? Can I transfer my cruise line reservation to Costco Travel? When using HAL pre-cruise transfer, what is the latest time we can arrive at Vancouver Airport for a 4:30 p.m. sail time? She has told me many times that she gets the credit she needs by making the initial booking. Yes, HAL limits the transfer to a specific # of days after the initial booking. We have arranged a HAL transfer from Amsterdam the morning of embarkation. Over the years I have had 3, all of which have been excellent. The couple of times years ago that we did book specific future cruises while on the ship, the FCC did ask us (after they did all the work) if we wanted to transfer the booking to our TA -- she had noticed that we use a specific agent. Because once you have transferred to TA, they will only deal with the TA. Holland then told us that our TA would get it transferred when he can. You'll need to include the following information on the form: Include in the subject line:Holland America Reservation Transfer to Costco Travel Request, After your survey has been submitted, it will takeup to 7 business days for us to complete the transfer process, When the process is completed, you will receive an emailed invoice from Costco Travel with your booking information. We are flying to Seattle on May 5. The transfer process is very easy. English-Speaking Drivers: Our drivers know where the ships are located and are in touch with our staff at the terminal. Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. Powered by Invision Community. I guess it's 60. You do need to transfer before final payment. On the HAL cruise that I was on in March, the FCC also said something about transferring the booking with no problem. We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). Many thanks. But with RCI and Celebrity, as example, whatever you booked in terms of pricing and perks remains the same with the transfer to the travel agent. Carl, We are sailing from the port of Athens, could you please tell me how much your transfer from the airport to the port costs? Can you use a HAL transfer if you are staying in port several days before/after cruise? %%EOF
Powered by Invision Community. What location to we meet the shuttle, time. am arriving in Quebec city on 9/15/2019, and need a shuttle to Montreal airport. Within 14 days we require the air schedule at time of booking. We have independent hotel in Anchorage four nights prior to sailing date and HAL booked transfer to Seward. On NCL Jade cruise PCC told me I would have a wrap around balcony on aft suite (not correct). Hello. If you do have OBC from an onboard credit with HAL, does the OBC transfer to the TA? Is that something we can do on-board or should we book it prior to the cruise. What are the positives and negatives of transferring? 258 0 obj
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Where and when do we meet on day sailing for transfer and transportation to Seward? I am fine with all that. There were a couple of videos and the one I watched was about Frank. And everything is at your fingertips: delicious dining, exceptional entertainment, shore excursions, a state-of-the-art gym, relaxing spa, onboard classes and lectures, attentive crew members who cater to your every need and so much more. As a courtesy we always let her know when we'll be making the transfer. Machine dose not required closed space and can be operated on open area. 19952023, The Independent Traveler, Inc. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. Lifetime free maintenance and service. LauraS Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then? Another way to make your cruise experience hassle-free is by taking advantage of Holland America Lines transfer service that makes getting to and from the ship easy and convenient. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. I have booked cruises directly through the big box TA with no problems. I booked through HAL as I lost my TA due to retirement however I was able to connect with her company, It was almost 30 days after booking with HAL but my TA had it assigned to them without loss of perks. And keep in mind that their final payment date is two weeks prior to HAL's. Within 14 days we require the air schedule at time of booking. 204 0 obj
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Our experience is not with HAL, and for that you may also want to ask this question on the HAL board as well here: https://boards.cruisecritic.com/forumdisplay.php?f=171. And, while doing it, he got us some HAL OBC that we did not have from HAL before. azalice. Thanks Totally worth it to us. We have been told to meet at either Egan Center or ANC airport? Toll Free: 18006375029
Its really easy to do. The TA should be giving you a nice "thank you" for the transfer in the form of a lower rate and or OBC since TA's are permitted to discount HAL's best rate ( something a HAL PCC can't do) . In the process of looking for a cruise, I was corresponding via email with a travel agent. I am a debarking the Noordam in Seward at 4:30am. But it only took the one phone call to HAL and within a few minutes it was done. Thank you very much!!! Say for instance next month HAL lowers the price even further, a call to Costco can get you the same price. I saw the Melrose one as well. Richwmn, thank you for your reply. So many questions arise when trying to get to the ship, and often we hear questions from our guests like: Do local taxi drivers speak English? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Initial detailing kit. CC Help Jenn If this happens again how do we reach someone who can help us ? Looking for flight prices from Newark, NJ to Fort Lauderdale on January 5 and coming back January 21. We are booked on Westerdam out of Vancouver on July 28, 2019. Started June 21, 2021, By Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. How will we get to the Koningsdam the nest day for the 19 June cruise?? Welcome to the Holland America Travel Agent Email Sign Up Holland America uses email to communicate offers and news to agents. Write us to know more. You should discuss this with a prospective TA before you book with them. We originate in Seattle. Also, since you have an Eagles emblem, Google "Eagles, Santa, snowball" and you'll find a video of Santa trying to reconcile with the snowball. You will be able to leave a comment after signing in, By With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. We choose from among the best ground operators who are experts in providing local transportation. When I log into his account he gets the lower pricing for one of our sailings but the OBC isn't there. Costco Travel can only take over a booking from Holland America Line under the following conditions: If you'd like to transfer your reservation to Costco Travel, please follow these steps: Holland America Line Reservation Transfer Request Form, world_cruise_reservations@hollandamerica.com, Costco Travel Reservation Transfersurvey. You will be able to leave a comment after signing in, By You will be able to leave a comment after signing in, By Where can we get ahuttle to BC? Inclusion of travel professionals in this locator does not constitute approval or recommendation by Holland America Line of those travel professionals. I have never lost perks in the two times I've done it nor have I heard that it had to be done within two weeks of booking. we are on the ms Rotterdam leaving Southampton on 21 December 2015. No need to drag luggage to different destinations or book multiple hotels. Will the ship know to wait for me?. Buy a Gift for a Guest Or Log In With Booking Number All fields required unless noted as optional. Make Sure Your Voice Is Heard! Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Now I am looking at booking another cruise and I see that Holland America has the cabin I want as available, they also have the platinum insurance I want, BUT the TA has a lower pp price plus OBC. If the OBC is worth it to you to go through that PITA, then go ahead. Anyway, hope someone can help. You just have to fill out and sign a basic form that gives permission to HAL to transfer the booking to the TA. Transferring is FREE and easy! Powered by Invision Community. Make Sure Your Voice Is Heard! Hi, we are 2 pax staying at the Moevenpick? She suggested that next time, I book it through her and then transfer it to the TA. CC Help Jenn hbbd```b``~"WH a5XBFQEI0&o@$;d1 5LIO0 I had have used this agency for all my cruises and felt more at ease with the personal touch I receive from them:). After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. I am flying into Amsterdam a day early and will stay in an airport hotel. Please provide your email address below. Talking with friends that do the same thing I find that their PCCs have told them the same thing,. They also gave me the telephone number for the new agency that HAL has on file so that HAL can verify the agency in their system before doing the transfer. Cruisers' Choice Awards! 146 0 obj
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do you have any coach transfers to Southampton from the north (Manchester). Get Started: Your Name Postal Code Your E-mail Address Confirm Your E-mail Address Cruise Line Reservation Number I did call Costco and they confirmed I keep my current perks and get theirs. CC Help Jenn Thank you. I have never transferred a booking before - should I book through HAL to get the cabin and trip insurance then transfer to the TA for the lower rate and OBC? If you transfer to a TA prior to final payment and the TA has a lower price than HAL, do you get the lower price? I'm the Santa. endstream
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Will HAL allow it, has been 3 weeks since I booked. Click on your preferred cruise line below to learn more about reservation transfer requirements or to complete a reservation transfer request to Costco Travel. We can still make our own dining reservations and our shore excursions ourselves. Thank you for any help you can give me. Cruisers' Choice Awards! Reference #14864806 Only legal residents of the United States, Canada and Mexico can book and/or transfer a Princess Cruises reservation to us (this is a policy of Princess Cruises, not our agency). What is the address for Holland America LINE IN VANCOUVER? Phone: 1-800-547-9139, Phone: 8005478493 or 2062813535 (ext. Sharon. Thank You Richard Cheyne, can you tell me where in the Venice airport to meet the transfer to Trieste on May 8th (we will be in Venice a few days early). Started June 21, 2021, By Detailing equipment Customer may transfer their reservation within 90 (ninety) days of original booking (must be outside of final payment). Does the TA track the price and give you the lower fare (or OBC)? Make Sure Your Voice Is Heard! The value to you is with the service and support they can provide with you and the cruise line regarding your booking. And we help with your luggage, too! I have read lots of threads regarding transferring the booking to a TA before final payment in order to receive some onboard credit or maybe a free dinner.I am ready to proceed but had a question. Leaning toward the Big box Seattle Based warehouse store..but will ask questions before I do it..and pick a different on eif they do not suit.. That's who I transferred my bookings to. On recent X booking was give an A1 upgrade and the PCC made a big deal of assigning me a hump cabin (very desirable). Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. CC Help Jenn And most cruise lines encourage transferring a booking to, or booking directly through a TA for the experience, support and service they can provide you as mentioned. Holland America Line offers transfers to/from most major airports near the port city where the ship is docked. In the process of looking for a cruise, I was corresponding via email with a travel agent. Send us a message with any questions and well be happy to review your cruise booking for you to see if you are eligible to work with us. Can you please provide this information? endstream
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Special perks and amenities are available on upgraded cabins only of cruises that are 7+ nights. If you have any special needs, especially if you are bringing a wheelchair or for a lift-equipped vehicle, please notify our Access & Compliance Department at 800-547-8493. What are travel to airport options? The difficulties of arranging transportation can seem daunting if youve never been to a port or you dont speak the local language. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Good afternoon. On the cruise that I booked for January 2019, on the phone through my PCC, once again, a discounted fare, but no onboard credits. the booking transfers "as is" and the TA can add whatever they wish. If you'd like to transfer your reservation to Costco Travel, please follow these steps: Complete and save the Holland America Line Reservation Transfer Request Form You'll need to include the following information on the form: Travel Agency Phone Number: For US reservations: 425-657-1900 For Canadian reservations: 613-221-2000 This coming from a 4 star mariner. RCI Platinum Benefits | RCI.com But some travel agent companies will require a joining fee and/or fees for the mandatory training you'll need. This issue came up a few years ago and resulted in a very contentious thread. Just be sure the benefits and perks are enough to take the place of being able to seen and modify details of your cruise on line or on the phone with HAL. trying to find how to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier. Machine have 1 year comprehensive warranty with 3 free service visits. What if one person ends up not being able to sail? I wish I had moved it before the sale endedthen no question. But good stuff! Got it. Fax: 2062625934. I get a discounted fare, but no onboard credits. Travel Advisors: Group space can be set up via Polar Online. I purchased pre-cruise and post-cruise transfers. Will HAL allow it, has been 3 weeks since I booked. Transferring booking WITHIN ALLOWED TIME FRAMES is simple and you retain all of your initial booking benes. I already checked with my PCC. We are pretty easy going and don't need personal service as we kind of take it as it comes..:). Save my name, email, and website in this browser for the next time I comment. Send me Holland America promotions and news via email to this email address: Please re-enter your email address: I do not have access to email. The reservation cannot be more than 60 days old. I am planning to cruise panama canal from fort Lauderdale I am flying in a day early and leaving a day late.. the transfer fees are only for airport pick up only on cruise day.. and return fee as well??? So, I booked with Holland America . If you live outside of the US, it may not be possible to transfer your reservation to a travel agency outside of your own country due to various promotion restrictions and currencies. hotel in downtown for the night of the 18 June. It's a little bit of a come down from going to a responsive PCC to that but they are still willing to call HAL for upgrades (sometimes you have to really tell them what you want them to do). I am going to take your advice, and post on a HAL page. &*H(`q^ou"*uAdqXdc=0{'9f`[20Cl&(I2I@ ("
Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I booked on line but would like to transfer booking to my travel agent. Bookings may only be transferred to a Travel Advisor up until 30 days from creation if the request is made outside of Final Payment and the booking is not paid in full. Wow! By Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. I really don't expect to use a PCC since I usually do my research and book through C. Have not had overall good experience with PCC's assigned to me. Thanks for any help. When I am looking for a HAL cruise, I go to their website and do a mock booking without entering my Mariners number.
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