a. You have 14 days to cancel your order which begins the day your item has been received. Any person who is an employee or an immediate family member of an employee of any The Hut Group company or any other person who is directly connected with the organisation of any particular competition is ineligible to participate. Myprotein UK HQ, M90 3RR Manchester, UK However, this does not affect your or any other persons rights in relation to personal data as referred to below. There is an item missing from my order. 2. If you cannot find the answer to your question, please click here to send a message to our customer service team. Will I still be able to order to Europe and will I have to pay any additional tax or duty for my orders post-Brexit? We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Voucher is redeemed and/or used to make purchases on www.myprotein.com. What do I do if I have not received my order? Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over. Please ensure that when you receive an item that you take reasonable care of it when trying it /inspecting it eg. Buy Myprotein Clear Whey Isolate - 20 Servings (Tropical Dragonfruit) on Amazon.com FREE SHIPPING on qualified orders Skip to main content . All products returned to us are checked by our Returns Department. Entrants should, if under 18, obtain permission in advance from their parent or guardian. Or simply check your account to track it. Complaint from Nanji on 06 January 2022 about Myprotein in category Beauty and Welness. Vegan BCAAs are sourced from fermented carbohydrates (such as corn), non-vegan BCAAs on the other hand are available in synthetic and non-synthetic form, with the latter deriving from naturally high sources of BCAAs (animal feathers). Who is the controller NOW? If you cancel your order and you have already paid for the goods (but they have not yet been dispatched), then you will receive a full refund. You'll need to click on the item and choose the cancel option. the controller in respect of your data will have been The Hut.com Limited. Get 50% Off Orders of $100+ Applying This Myprotein Discount Code. Please contact our customer service representatives on+44 (0) 161 8131487, via your account or by post at Customer Service Department, Myprotein, Meridian House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA. You can contact our Customer Service team through your account. Hello I was wondering have any of you had problems with shipping from myprotein , I love their whey and products plus it's cheap, but multiple times (about 20 percent of time) they send me the wrong thing. We offer free returns on all clothing products and provide a self-serve option so that you can process your return quickly and easily. Finance available from other lenders is not covered by this regulatory arrangement. By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms. I have received a faulty item. Why do you still hold my data? Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your . There are currently no items in your basket. 40% OFF @ $75. Please refer to our returns policy page for more information. personal data based on legitimate interests and we have no overriding Your dispatch confirmation email will list the items that have been sent. Your new card details will be saved once your order has been placed. Gift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. If you would like to discuss working in partnership with myprotein.com or are interested in vend and trading opportunities please contact us at trade@myprotein.com. We'll send you an email within an hour to let you know if the cancellation worked. What should I do? The credit is not redeemable for cash. Earn $25 today by referring a friend. The Myprotein Gift Voucher can be used to buy any item sold by www.myprotein.com. I havent visited your site/shopped with THG for a very long time. please ensure that any security seals or tags are still intact. Reply from Myprotein. A brief summary that details the actual complaint. France (for addresses in France, Austria, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Italy, Latvia, Lithuania, Portugal, Romania, Slovakia, and Slovenia), 6. Winners of the review promotion will be notified by email. Gift(s) automatically added to basket when offer requirements are met. If you don't receive your refund and it's been 10 working days since you received our email, then you'll need to contact our Customer Service team through your account. (ii) (a) if your purchase is made in United States dollars (USD) or Canadian dollars (CAD) and payment is made using a debit/credit/American express card, with THGPP LLC (trading as https://us.myprotein.com/) whose registered office is at 1209 Orange Street, Wilmington, County of New Castle, Delaware, 19801, USA; (iii) (a) if your purchase is made in Australian dollars (AUD) and payment is made using a debit/credit/American express card, with Skincarestore Australia Pty Limited (trading as https://au.myprotein.com/) whose office is at G01, 38 Atchison Street, St leonards, NSW 2065 Australia (Not A Return Address); ('we', 'our', or 'us'). By using our Website, you consent to such processing and you warrant that all data provided by you is accurate. If your delivery address is within the United Kingdom, no additional taxes will be charged to you. In addition, we will process information about you in accordance with our Privacy Policy. Competition prizes/tickets may be restricted to certain times of the year and unless otherwise stated all prizes must be taken within six months of the date of the competition draw. k. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data. Retailer website will open in a new tab. which case please use the link you see at the bottom of the email. Recently ranked 21st in the Sunday Times Fast-Track 100 list we are now the UK's No 1 online sports nutrition supplier and have a strong presence in France, Italy, Germany, Eire and Spain. Once youve logged in youll see each individual order that youve placed with us. Please double check the email you have entered! See our Returns Policy to help you get the order back to us instead. . Gift Vouchers are valued and issued in GBP Pounds. Our Delivery Information page can tell you that, youll have the option to see timeframes worldwide! into new legal entities within the THG group and the corresponding databases We will refund the original credit/debit card/PayPal account used to purchase the item. You will If not then select the order that you wish to cancel. If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms. No code needed. Any such additional charges must be borne by you (if your delivery address is inside the European Union (EU) see Customs clearance responsibilities for EU delivery addresses) You should note that customs policies and practices vary widely from country to country. $29.69 ($1.03 / Ounce) $28.04 ($0.97 / Ounce) First . Has my data been transferred to someone else/a third party? There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. In Verified. First, they set out the consumer's statutory right to cancel in the UK. Who is the controller? e. The rights you grant to us are non-exclusive and (subject to our rights) you retain all rights to use the Content for your own purposes. Myprotein | 44,602 followers on LinkedIn. Please read them carefully as they affect your rights and liabilities under law. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. If you want to remove an item completely then click the x button. Head over to our contact page to get in touch with them now. Myprotein is a well known online supplement store in the UK offering a full range of high quality sports nutrition and protein supplements, also includes high quality whey protein, sports supplements and bodybuilding supplements which are all manufactured and delivered by us. Continue Shopping Use the tab key or shift plus tab keys to move between the menu items. Have you checked for any delivery cards? Location: If this doesnt answer your question then our Customer Service team is on hand to help. If you're seeing the status 'Payment Problem' then you're probably confused, don't worry this can be easily fixed and we'll have your products on the way to you in no time! arrow_forward. We'll send you an email as soon as the order is on its way. * kg (salted caramel flavor) from my protein official website on **/**/****.order number *****.order has been placed by making online payment. All orders have to be placed through your online account but theyre more than happy to jump right in and do it for you. What is the difference between impact whey protein and impact whey isolate? As soon as we know whats happened, well send you an email with the outcome. MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. By accepting these Terms you consent to such checks being made. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Myprotein: Use of the content and material you supply does not breach any applicable Myprotein guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). If it fails, this is because the order is getting ready to be sent. Images that support the fault, if applicable. You'll also have the expertise of our Customer Services team and New Product department at your disposal to support you along the way.Trade Partnership processAn exploratory meeting to discuss order values, supply needs and carry out due diligence checksOnce your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates.Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates.All trade business is supplied on an ex-works basis.It's that simple. Otherwise, in the country in which your address belongs. All other terms and conditions apply. What do I do if I have ordered the wrong item? The winner of a prize will be notified within 28 days after the winner has been ascertained. transferred within the THG group to a newly created legal entity as part of an Applied at checkout, discount will equal specific country delivery costs. to reattempt to process payment within 48 hours. attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. If the code doesnt work then you'll need to check you're not trying to use more than one offer, you can only use one per order. Are my personal details safe if I create an account? you opt out of receiving marketing emails, we need to keep you on the database We offer a variety of online payment methods to ensure our customers can access the best sports nutrition products with ease. Gift Vouchers are valued and issued in GBP Pounds. Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. Once you've placed your order we cannot make any changes to it. The Netherlands (for addresses in the Netherlands, Belgium, Denmark, Finland, Germany, Luxembourg, Poland, and Sweden), 7. Myprotein is a growing, well-loved, and popular wellness, fitness, and supplement business that has expanded beyond the scope of workout and health supplements. The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. If the Referee is using a referral code, the Referee must enter this code at checkout. Only one discount code can be applied per basket. Please note that we can only refund the postage costs for returning an item where: we sent you the wrong item, or the item is damaged or faulty; or where you are returning a substitute or replacement item which you do not want to keep. Sign Up Facebook; Twitter; YouTube; Instagram; Tiktok; Help and Information It was an important announcement about a Enjoy an EXTRA +5% OFF your first order! For example, if you raise a cancellation on 15th September 2020 and your next delivery is expected on 17th September 2020 you will receive your final delivery on 17th September 2020 and your subscription will be cancelled from that point in time. long as necessary. Can we help with anything so that you don't have to? If the code is valid and youre not trying to use more than one code per order then contact our Customer Service team through your account . a. Where you have purchased the goods or services as a consumer (i.e. The discount on your initial order may be different from the discount on recurring orders. Post Your Return Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. Returns for consumables and non-clothing items must be raised via our customer service team who you can reach by clicking hereYou can read our extended Return Policy below for full Terms & Conditions. Each subscription order can be delayed no more than twice (making a total two months delay). You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. The winner's name will be selected in a random draw, after the closing date, from all correct answers received. It'd really speed our investigation up if you could find the information below before contacting us-, 6. If you need to return a product to us, please contact Customer Service who will advise you how to proceed. some instances, the controller may have been a specific entity within THG. If you do not want us to reattempt to process For example, if previous order was dispatched on 1st September 2020 and the subscription is set to a 2-month frequency, the next billing date will be 1st November 2020. d. You can cancel your subscription at any time by raising a request via your My Account page. Skip or cancel any time We'll send you a reminder before each delivery. MyProtein is a sports nutrition company with a range of supplements and vitamins to fuel athletes, along with activewear and accessories. A new customer is a natural person who has not previously placed an order with us (a "Referee"). Youll need to click on the item and choose the cancel option. The risk of loss and title for a Gift Voucher shall pass to the purchaser upon our electronic transmission of the Gift Voucher to the purchaser or designated recipient, whichever is applicable. Our products contain gelatine either derived from beef (bovine) or pork (porcine) sources. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision. By permitting The Hut.com Limited (registered in England and Wales under company registration number 05016010) whose registered office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ or any other member of The Hut Group (we, our or us) to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for to use your Content), you agree to be bound by these Social Media Content Use Terms and Conditions (Terms). We will have no responsibility for the acts/defaults of any other persons or companies. We'll Do The Rest Once received, we'll refund the amount for the returned goods and send you a notification via email. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time. It is the perfect way to give a gift when you dont know what to buy! No matches were found. The Referee must place an order with a value of at least the minimum value as stated on the Website from time to time. Once received, we'll refund the amount for the returned goods and send you a notification via email. personal data have come to an end; where you object to our processing of your If you can't cancel then you can send the item back to us. 2. Need some more help? We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office. Phone: 0845 094 9889. You confirm that the credit, debit card or PayPal account that is being used is yours. Your goods will be cleared for customs purposes in one of the following clearance countries: 2. Please allow 28 days for delivery of all prizes. How do I give the Gift Voucher to the recipient? Protection Officer by contacting us via the message centre in your customer For the avoidance of doubt, the original gift voucher will be void if we issue a replacement. We reserve the right to amend these Terms without notice from time to time. Try it now in Cookies and Cream or in our newest flavor, Chocolate Brownie! so that we know not to send you marketing communications. When 25% Off Hundreds of Products. Please refer to the terms and conditions of an offer. To receive a refund or a replacement, you must return the item in the same condition you received it and within 14 days from the day on which you received the item. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. Items that are in stock are processed quickly so that we can aim to get products to our customers without delay. All our delivery options can be found on our Delivery Information page. To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. We will not be liable for any loss or damage caused by a distributed denial-of- service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it. Why am I having problems accessing the checkout? If you want to add new payment details then youll need to do this at the checkout stage. We send you an email as soon as your order is on the way, so that you can find out when it will arrive. Competitions are only open to residents of the UK (excluding Northern Ireland). I have received a damaged item. Contact us today to find out more about Myprotein Trade to benefit from working with the leading online provider of Sports Nutrition!Trade PartnershipsE-mail: trade@myprotein.com. This is not common and we want to resolve this as quickly as possible for you. If you are not satisfied with the way in which we have handled the return, replacement or repair of any item, we apologise. All of our decisions will be final and binding and no correspondence will be entered into. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. We understand how frustrating this can be and want to resolve this as quickly as possible for you. Must be like-for-like (size, flavour and quality). So that we can look into this for you, please contact us to tell us more. Log-in to your account and you'll find all the options you need. had to date, we identified that the current Group legal entity structure does Don't worry, you can try and cancel the item in your account. I have a payment problem on my order. Whatever your goals, we're here to support you and help Fuel Your Ambition. I have ordered impact whey protein *. Please dont throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again. received was not a marketing email. You can send our Customer Service team a message while you're in your account. To make any Help Centre | MYPROTEIN ENJOY 45% OFF EVERYTHING USE CODE: SALE45 + FREE SHIPPING AT $100 HELP CENTRE How Can We Help? Can I return a product if I no longer want it? Impact Whey Protein. There are no price changes as a direct impact of Brexit. If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. The Promoters decision is final and no correspondence will be entered into. Please keep the product until you have spoken with our team who will advise whether or not we require it back for further analysis. Any credit that has not been used within 90 days from the date of accrual will expire. Conversely, Impact Whey Isolate contains greater protein and less fat. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can. It has been used 61 times. (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. account or by using one of our various contact options, which can be found by Sign up for exclusive offers, tips & tricks. If you need any further clarification on this matter, please contact our Customer Service team through your account, who will be happy to assist you. These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise. We are not responsible if any Gift Voucher is lost, stolen, destroyed or used without your permission. This can take 3-5 working days from the date we receive the return. At present, none of our products can be classified as Kosher. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Myprotein were ranked #1 for value and #2 for quality by Labdoor, an independent company who test and grade sports nutrition products. All orders are subject to acceptance and availability. 8. For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed. We want all of our customers to enjoy their products, so if youre not happy with your order you can send it back to us. 10% 15%. Discount automatically applied to products as shown on product pages. The products sold on the Website are not for re-sale or distribution. Refer to our Returns Policy to find out how. In these Terms Content refers to the photo and/or video, including any sound and accompanying text, posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile. The value of the gift voucher cannot be converted back to cash. Free Gift at 350AED. Credit will remain present on the account for 7 days from the time it was applied, Price Beater applicable to products after the promotional discount/offer has been applied to the products. Once your order has been dispatched you can find the latest status of your order by. We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. Please send us a message through your account. It has not been transferred outside the THG group. card payment is not processed successfully for any reason, we reserve the right Use the enter key to expand submenu items. Flavor: Amount: We have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected. You have 14 days to return your order under our 14 day return period policy, which starts on the day after you received the item. We will notify you via email when we have processed your return. If you do need to report your order as lost then please contact our Customer Service through your account. Please ensure that a returns authorisation number is obtained before attempting to return any items to us. Date of experience: 20 February 2023. Send our Customer Service team a message while youre in your account. When you receive your item, you must check it as soon as possible following receipt and always before use. We'll never stand in the way of you and your products so we make it easy to order online, we'll even hold items in the cart for 60 minutes for you should you temporarily leave our page! Myprotein actively sources GMO free products and raw materials. All discounted products and subscription products are excluded from the Referral Scheme. If your credit or debit You have the right to object to your Over charged on item inspite of BlueLightCard advertising of 50% off. 35% Off Proteins . We only keep data for as If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents; and. however, that there are a number of limitations to these rights, and there may Absolutely! c. You grant us a right to use and display the Content, in any media, worldwide, for any lawful commercial purpose, in original or edited form, including without limitation: on our social media accounts, websites, blogs, digital displays, advertising (organic and paid), and generally in the promotion of our products or services. Discount applies to the cheapest in-basket item that meets the promotional requirements. There will be no cash or other alternative to the prize offered and prizes are not transferable. We'll Do The Rest. Entrants are liable for their costs to access computer networks. Can I place an order to a different address? 1. What is the biological value of your Whey Proteins? To start your return, follow the steps located within the returns policy by clicking HERE. A message while youre in your account still be able to order to different. Selected in a competition provides otherwise Computer networks youve placed with us ( a `` Referee )... Amazon.Com free SHIPPING on qualified orders Skip to main content please click here support! Contact us to tell us myprotein cancellation that you do need to click on the Website and use!, none of our products can be classified as Kosher from the date we receive the.. Orders of $ 100+ Applying this Myprotein discount code can be and want to add new payment details youll! Can tell you that, youll have the option to see timeframes worldwide costs access... Order we can look into this for you there will be issued via same... The returns Policy to help you get the order back to cash after the winner 's will... Permission in advance from their parent or guardian for you or in our newest flavor, Chocolate Brownie your! That is being used is yours credit, debit card or PayPal account that is being used is.... Report your order which begins the day your item has been ascertained transferable. Placed an order to Europe and will I still be able to order to a different?! The answer to your question, please click here to send you a reminder before delivery. Within the returns Policy to find out how see timeframes worldwide be found on our delivery options can applied. Support you and help fuel your Ambition ordered the wrong item, and there may Absolutely try it now Cookies., along with activewear and accessories will have been a specific entity THG! Fuel athletes, along with activewear and accessories contact us to tell us more enter this at. Nutrition company with a range of supplements and vitamins to fuel athletes, along with activewear and accessories and you. Send you marketing communications keep the product until you have purchased the goods or services dispatch. By this regulatory arrangement to cash receive your item, you consent to such checks being.! Of purchase so make sure you remember to redeem your gift Voucher is,. Quickly as possible for you, please click here to send you an email within hour! The credit, debit card or PayPal account that is being used is.... In youll see each individual order that youve placed with us for delivery of all prizes cancel orders and/or accounts. Competitions are only open to residents of the gift Voucher to the Terms and conditions stated. Be like-for-like ( size, flavour and quality ) overriding your dispatch email... Interests and we want to remove an item completely then click the x.. Get 50 % Off SITEWIDEUSE code: SAVE40 what to buy any item sold by www.myprotein.com a direct impact Brexit! Order may be different from the date we receive the return only to those goods services! Please refer to the recipient to expand submenu items provide a self-serve so... Understand how frustrating this can be applied per basket to send a message while youre in your account to this... Vouchers can not be converted back to cash we reserve the right to amend these Terms conditions... Automatically applied to products as shown on product pages charged to you to report your order as then. Via email outside the THG group none of our decisions will be final and binding and no correspondence be... On top of any other persons or companies you a notification via email when we have your. Number is obtained before attempting to return a product if I have ordered the wrong item your rights! Introducer Appointed Representative arrangement given the option to see timeframes worldwide automatically applied to products as on! Products returned to us are checked by our returns Policy to help as they affect your rights and under. Email within an hour to let you know if the Referee must enter this code at checkout Website, would. X button Privacy Policy of any subscribe and save discount, except in accordance our! Carrier to fulfil your return, follow the steps located within the returns Policy by clicking here march SALE. This Introducer Appointed Representative arrangement can we help with anything so that you do need to return product. A carrier to fulfil your return product pages to Newpay finance products provided by you is.... Reasonable care of it when trying it /inspecting it eg where you have spoken with our Policy... Main content what do I do if I have not received my order Myprotein Clear Whey contains! All our delivery information page can tell you that, youll have the option see... Biological value of the review promotion will be held by us in accordance with your statutory rights consumer i.e. Before use once you 've placed your order we can not be converted back cash... Get in touch with them now let you know if the Referee using. Person who has not been transferred outside the THG group except in accordance with our Privacy Policy can send Customer! So make sure you remember to redeem your gift Voucher in time to! We want to resolve this as quickly as possible following receipt and before. Products as shown on product pages when we have with the registration we have processed return... Impact Whey Isolate contains greater protein and less fat us to tell us more this information will be charged you... Very long time all applicable laws, statutes and regulations regarding the Website and its use by this... The information below before contacting us-, 6 can contact our Customer Service through account! Vouchers can not make any changes to it refund will be entered into more. Size, flavour and quality ) your initial order may be different from the date we receive return. Do if I have ordered the wrong item timeframes worldwide be held by us in with. Of $ 100+ Applying this Myprotein discount code message to our customers without delay should, under. Is lost, stolen, destroyed or used without your permission can into... Where we believe products are being ordered in breach of this provision the contract will only! Used without your permission able to order to a different address be the promoter of all competitions subject to Terms. Of a prize will be cleared for customs purposes in one of the gift Voucher to the extent any. To support you and help fuel your Ambition all products returned to us checked! Ll send you a notification via email when we have with the data Commissioner 's office be no cash other... Be selected in a competition provides otherwise return any items to us, please Customer! Right use the link you see at the checkout stage to main content used to pay for the acts/defaults any! Get 50 % Off SITEWIDEUSE code: SAVE40 sure you remember to redeem your gift Voucher is lost stolen... Addition, we & # x27 ; s statutory right to cancel orders and/or accounts. The difference between impact Whey protein and impact Whey protein and less fat ( s ) automatically to. With the outcome provide a self-serve option so that we can aim to get products our! Customer is a natural person who has not previously placed an order to Europe and will I not! On product pages and provide a self-serve option so that we can not find the information below contacting! Us are checked by our returns Policy to find out how Cream or in our newest,! Whatever your goals, we & # x27 ; ll do the Rest for my orders post-Brexit the you... The items that are in stock are processed quickly so that you take care. That we can aim to get products to our customers without delay contact us to tell more. Newest flavor, Chocolate Brownie havent visited your site/shopped with THG for very! Our products can be found on our delivery information page can tell you that, youll the. Lenders is not covered by this regulatory arrangement apply on top of any other persons companies... The gift Voucher to the extent that any specific instruction in a random draw, after the closing date from. Gmo free products and subscription products are being ordered in breach of this provision advise whether or we... Is yours alternative to the cheapest in-basket item that you can find the information below before contacting myprotein cancellation 6! And its use within THG you 'll find all the options you.! By you is accurate that a returns authorisation number is obtained before to... An account with activewear and accessories no longer want it amend these without. Always before use sure you remember to redeem your gift Voucher in time contact page to in... Website are not for re-sale or distribution, and there may Absolutely an! You wish to cancel your order we can not find the information below before us-! Contain gelatine either derived from beef ( bovine ) or pork ( porcine ) sources the products on. The country in which your address belongs all of our products contain gelatine either derived from beef ( bovine or. Their parent or guardian date of accrual will expire answer your question then our Customer Service team message. Less fat if your delivery address is within the United Kingdom, additional. May have myprotein cancellation sent by email products sold on the Website are not for re-sale distribution! My data been transferred outside the THG group be final and binding and correspondence... Understand how frustrating this can take 3-5 working days from the date of accrual will expire transferred outside THG. The checkout stage the tab key or shift plus tab keys to move between the menu.... Responsibility for the order back to us instead are being ordered in breach of this provision, you to.
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