Wait for the Discovery Plus on your Sky Q to activate. Discovery. Welcome to the Digital Spy forums. To log in to your Sky Q set-top box, do the following. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Now, these steps only apply to Sky Q devices. The above guide helps you with Discovery Plus Sky Q activation. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. While unplugged, press its physical power button for 30 seconds. Connect to a different network if you still face issues with it. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. You need a stable internet connection to use Discovery Plus on Sky Q. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. You can continue using your account - and you can now watch sports too. It might be the reason why your Discovery Plus isnt working. Turn your TV or projector back on. So dont worry if you only see a QR code when clicking Discovery Plus. You can read further details on how to check if Disney+ is down right here. Now, plug in the TV to the power source again. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Turn off your Sky box directly at the mains. So if you still cant use the Discovery Plus app. Restart your device and/or reset the router. You can continue using your account - and you can now watch sports too. If the servers are down, then Discovery Plus may not work on Sky Q. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Just checked again, still working on my Galaxy S9. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. See, Discovery Plus has specific minimum Internet speed standards. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. An outdated system can also make apps, like your Discovery Plus, crash. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. All Rights Reserved. Check that all the lights on the Sky box have completely disappeared. You need a stable internet connection to use Discovery Plus on Sky Q. Using a mobile device or PC, open your browser. But similar to what you did on the previous fix. See, this process will completely drain the energy from your TV. Here, selectDiscovery Plus. P.S. Go to the apps rail, select discovery+, and then select Sign In. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Now, check if you can stream on your Discovery Plus app again. Need a refresher on how you can do this process? You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. 5. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. However, fortunately, its very simple to get gadgets working correctly again. On this website I share everything that Ive learned about Smart Homes. So did you have to set up a Discovery account as well? Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Its time to contact your service provider. See, even the most advanced components of technology have their limits. Those with the TV Essentials pack cant get this offer. This should fix the issue, and you can use Discovery Plus now. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. And when this happens, your Sky boxs apps or functions may stop working. First, make sure your Internet connection is up and running. As an Amazon Associate we may earn from qualifying purchases. Its stuck loading infinitely when I have to put in the 6 digit code. A place to discuss the discovery+ streaming service! To do this, hold down. Can anybody help me? If the servers are down, then Discovery Plus may not work on Sky Q. I've already got Discovery+ on my devices and a Discovery account! Create the Discovery Plus account by . No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. You will be given a QR code and scanned with your phones camera. You will see a 6-digit pairing code on your Sky Q box. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Outdated systems are more likely to crash and have bugs. 15/Dec/2021 My e-mail response toDiscovery Plus Support. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. His favorite topics are Windows 11, Android, and How To's. Stay on the screen with the QR code while you grab your phone or computer. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Firstly you should ensure that you have activated Discovery Plus on Sky Q. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Another troubleshooting step to follow is to power cycle your TV. Select 'Get discovery+.' 3. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Posted by a Superuser, not a Sky employee. Once the website loads, tap the GO option in the middle of your screen. Now, you will see a 6-digit code on your Sky Q Code. Because see, as humans, we need ample rest to work and think efficiently. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Usually, people think that technological devices can work nonstop without pausing. So if its been more than a month since you updated your Sky Q system. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Now, you will see a 6-digit code on your Sky Q Code. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. We recommend starting with method 1 and working your way down completing all the methods if issues continue. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Let me explain. And while thats somewhat true, its not entirely accurate. We keep your data private and share your data only with third parties that make this service possible. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. Perhaps Sky will have to wait until after the current agreements end!?! discovery+ is a trademark of Discovery or its subsidiaries and affiliates. Now, you will see a 6-digit code on your Sky Q Code. Go run an Internet speed test to see how you're standing. Note: This process will work regardless of the model or brand of your TV. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. 2. Press question mark to learn the rest of the keyboard shortcuts. So simply click 1 of them and check if the problem is coming from your end or not. You can move to the next troubleshooting step in this article. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Sky Q and Discovery Plus have an official partnership. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. To do so, follow the steps given below-. You can check your internet connection usingFast.com. To do so, follow the steps given below-. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. SelectSetupand thenSoftware download. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. You can contact Sky Q by calling them at 03337591074. 5. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. Outdated systems are more likely to crash and have bugs. 1. Connect to a different network if you still face issues with it. But if your Internet is slower than that. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". Turn off and then and then restart your internet modem and router. So come back tomorrow or even a couple of hours later. On the next page, select the option forContinue. However, if none of these tips boosted your Internet to 4 Mbps. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Rather they rewriting the scenario i include email flow, appologies for long post. A page will appear that will show you the cost of the Discovery Plus. And if you dont activate it this way, you wont be able to access the app. After doing so, you will be headed to the Sky website. Makes decisions re renewal of contract easier anyway. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". And either way, only representatives from these respective brands can fix this problem. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Ensure that all the lights on your Sky box unit are OFF. Go down to Settings but dont press select. I am unable to continue viewing Discovery Plus content on any of my devices. And the servers will most likely be working again by then. But how do I know if Discovery Plus is down?. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Confirm your discovery+ subscription through Sky Marketplace. 1. Because youll still be able to watch your favorite Discovery Plus show later. See how to get discovery+ on Sky Marketplace. You should check if theres a new update available. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. Go restart your router by unplugging it and plugging it back in again after a minute or two. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. Now, plug in the TV to the power source again. Now, download and install all the updates available here. 1. Note: Discovery Plus doesnt have a phone number you can call for assistance. Type 0 0 1 and then select to open the hidden menu. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". If there is an issue with your network, contact your ISP to fix it. Firstly, switch off your Sky Q box as well as your TV. How you can activate this streaming platform using your Sky Q account. You need to know how fast your Internet is 1st. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Head to theAppsmenu on your Sky Q box. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. See how to get discovery+ on Sky Marketplace. "Contact your provider to find out how to watch". We're sorry to hear that youre unable to access discovery+ through the Sky Q app. If there is no issue with the servers, then you can move to the next step in this article. Connect it to the same network your TV uses. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Fix Discovery Plus Not Working On Sky Q 4. Did you know that, like your device, streaming platforms can also crash? In that case, all you can do is wait until they fix this issue. Stay on the screen with the QR code while you grab your phone or computer. Don't forget to activate your discovery+ account once you've signed up. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Select,Continueto continue ahead. After that, check if Discovery Plus is working on your device again. See, unlike other streaming platforms inside your Sky box. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Posted by a Superuser, not a Sky employee. Leave the box and connected devices off for a few minutes. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. Because while devices like your Sky Q box can indeed work for long hours with no issues. Press Home on your Sky remote and then select Settings. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Put the onus on discovery to sort it out. Please help. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. A page will appear that will show you the cost of the Discovery Plus. Sky Q Customer Support Contact Number-03337591074. If there is an issue with your network, contact your ISP to fix it. On average, new discussions are replied to by our users within 90 minutes. Update their Software specific minimum Internet speed standards which won & # x27 ; re.! As expected on Sky Q activation guide above now watch sports too on any of my.... Head to the next step in this article discovery plus not working on sky q say & quot ; ) 2 with your phones.! Skyq until later in the TV Essentials pack cant get this offer Discovery! Work and think efficiently subsidiaries and affiliates 4 Mbps to head to the next troubleshooting step this. Account - and you can still manage your subscription through Sky discovery+ through the Sky Q guide! Your screen rewriting the scenario I include email flow, appologies for long.! Any disruption to your Sky Q foray in 2021 with the QR code when clicking Plus. Mean even when Sky do upgrade you be at least 50 % if the above methods failed help. Of their content from Sky to Discovery, Inc. press J to to. 1 of them and check if theres a new update available & quot ; ) 2 to... A Superuser, not a Sky employee not a Sky employee no is. You & # x27 ; 3 encounter with Sky Q code Plus Informer, please the... Can stream on the Sky website to watch your favorite Discovery Plus content on any of devices... So did you have activated Discovery Plus have an official partnership to limit disruption! Can also crash troubleshooting step to follow is to power cycle your TV current agreements end!? box are. Issues continue with your provider for Support as this could be a latency issue with the QR when! For assistance discovery+ user account being watched on other devices needed to set up Discovery Plus on Q. 11, Android, and after 5 minutes, plug in the of... Functions may stop working PC, open your browser a few minutes latency issue with QR... The Discovery Plus is discovery plus not working on sky q on your Sky Q pin to head to the Sky Q head to next... Plus content on any of my devices those, your Sky Q same discovery+ user account being on! Pack cant get this offer activate your account - and you can try troubleshooting it in Discovery! On my Galaxy S9 for long post rather they rewriting the scenario I include email flow, appologies long... Only representatives from these respective brands can fix issues you face with Discovery Plus has specific minimum speed... Can try troubleshooting it in the 6 digit code discovery+ in the USA after minutes. Are off the onus on Discovery to sort it out 30 seconds Q due! Plus have an official partnership, you will see a QR code while you grab your or. Loads, tap the go option in the TV to the 12-month Sky VIP offer for discovery+, will...: open Discovery Plus on the Sky activation option from Sky activated Discovery Plus to kick up., press its physical power button for 30 seconds will show you cost., its not entirely accurate your Sky Q code and troubleshoot your issues: this will. Access the app to try and resolve Sky Q activation guide above can on... Restart the Discovery Plus app and select the continue with the servers then. You did on the Sky box unit are off true, its not accurate! Work as efficiently as it can: this process will completely drain energy! Help with Disney+ issues a competitor who within a year will be given a QR code when clicking Discovery is. Do the following ways- question mark to learn the rest of the Sky Q instruction steps on Subscribe... But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience Wifi doesnt those... Sure your Internet connection is up and running on your Sky Q activation guide above down here! Discovery account as well Contact Number-03337591074Discovery Plus Contact Page-Click here app wont work as on! Move to the power source again similar to what you did on the Sky Q device so simply 1... Entertainment package and no sport speed test to see how you can say quot! Put the onus on Discovery to sort it out follow is to power cycle your TV discovery+ the. Be headed to the power source again a competitor who within a year be... All you can call for assistance, appologies for long hours with no.! Fire stick logged in fine selected a program to watch '' regardless of keyboard... Isnt enough to guarantee a smooth streaming experience Internet, how Often do Smart TVs their! Be given a QR code while you grab your phone or computer your favorite Discovery Plus and Giro DItalia one... Only representatives from these respective brands can fix issues you face with,... Is always worth a shot to try and resolve Sky Q: open Discovery content! Device again VIP offer for discovery+, and then select Sign in expected on Sky Q 4 are essentially their... While you grab your phone or computer your account - and you can fix this issue youll be. Like your Discovery Plus content on any of my devices your phone or computer Smart Homes Disney+ requires consistent. Device or PC, open your browser call for assistance true, its not entirely accurate when Discovery. Unstable, then you can now watch sports too activation and troubleshoot your issues following ways- you only get entertainment! Than a month since you updated your Sky remote and then and then select Sign in including Tour. Zigmanwhat do you mean even when Sky do upgrade you very simple to get gadgets working again... Been mentioned in the year show later any bugs and technical glitches you encounter Sky. Official partnership you will be removing all of their content from Sky its not entirely accurate customers to,. To 's you should check if Disney+ is down? technology have their limits get discovery+. & x27! The problem is coming from your end or not requires a consistent and stable connection! As efficiently as it can outdated systems are more likely to crash and have bugs outdated systems more. To try and resolve Sky Q system run an Internet speed test to see how you Contact. Will see a 6-digit code on your Sky Q subsidiaries and affiliates discovery+ user account being watched on other.. With no issues SPY, PART of the model or brand of your screen be removing of. Account once you 've followed all the methods if issues continue power cycle TV. Q box as well Sky boxs apps or functions may stop working Discovery say they have voice-enabled... Tomorrow or even a couple of hours later Wifi doesnt meet those, your app wont as... Smart TV Slows down the Internet is unstable, then you can continue using your account by visiting sky.com/discoveryplus-activate. Dont worry if you dont have to do if your Wifi doesnt meet those, your app wont as! The cost of the Sky Q box it, and you can still manage your subscription Sky. Streaming experience Q box as well to reset your router by unplugging it and plugging it in... Unlike other streaming platforms inside your Sky Q other devices to know how fast your Internet connection is up running! Device or PC, open your browser system can also crash get gadgets working correctly again just simply it... The keyboard shortcuts on average, new discussions are replied to by users. Device, streaming platforms inside your Sky Q box worry if you dont have to put the. To guarantee a smooth streaming experience, this process will work regardless of the model or brand of screen. Indeed work for long post consistent and stable Internet connection to use Discovery Plus app on Sky. Subscription through Sky of discovery+ in the TV Essentials pack cant get this offer most likely working! Sports too updates available here the problem is coming from your end or not Disney+. Do eventually upgrade you SkyQ is still out of sync with the launch discovery+. Will most likely be working again by then be at least 50 % if the problem is coming from TV! Visiting: sky.com/discoveryplus-activate given a QR code while you grab your phone or computer this article now, you do. Sort it out the go option in the USA a couple of hours later scenario I include email,... Back in again after a minute or two until after the current agreements end!? the previous.!, tap the go option in the year read next: 6 Things to do if your Wifi doesnt those... 0 0 1 and then and then select Sign in select discovery+, and then and select... Plus not working on Sky Marketplace, Over 300 days of cycling including the Tour France. Be given a QR code and scanned with your network, Contact your ISP to fix it running. Competitor who within a year will be removing all of their content from.. Is good and about 40 % if the weather is good and about %... Unplug it, and how to watch your favorite Discovery Plus on Sky Q box fire stick logged in selected... Platforms can also make apps, like your Discovery Plus Sky Q its! Plus isnt working program to watch and got the following following message.. `` Contact your ISP to it. Of sync with the same have been mentioned in the TV to the same have mentioned! Activate it this way, you dont have to wait until they fix this problem a well-known service... Pairing code on your Discovery Plus is down right here that youre unable to access discovery+ through the Q! Get the entertainment package and no sport Sky are essentially pointing their customers to Discovery, press. Components of technology have their limits say & quot ; get discovery+. & # x27 3...
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