10. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. The app, Smart Life, has a clean interface, making it very easy to use. Click on Advanced, select Reset Options and choose Erase All Data and Reset. I get the same error message every time. " Wait 3-4 seconds, then repeat two more times. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. Alexa devices come equipped with skills that only work if you enable them from the menu. Gosund Mini Smart Plug Gosund smart plug adopts premium materials, such as fire-resistant shell, phosphor bronze connects and advanced PCBA, can provide fire Prevention, over load protection to protect you and your family. If you need to charge your mobile device for a few minutes before beginning setup, do so. My switches will not connect to the app. Was this information helpful? One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. Press question mark to learn the rest of the keyboard shortcuts. Whether youre new to smart plugs or adding on to your home setup, its important to consider any limitations on the app that accompanies them. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. You can give each plug a name to make it easy to turn things on and off using voice control. Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device. 1 Whats in Box: >Gosund Mini Socket * 4, User Manual * 1 Technical Specifications >Working Temp: -10 ~ 60 >Wi-Fi Requirement: 2.4Ghz Only >Rated Voltage: 125V >Rated Current: 10A Max >AC Frequency: 2.4 Ghz >Max power: 1200W Note: 1. Try asking the Google device to check the weather or other simple task. If your home doesnt control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Re-adding the devices didn't work. I just got mine in the mail and finished installing it and it wouldn't connect. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. After the fourth cycle, the . While the other mini smart plugs are rated for 15 amps/1800W, this Gosund is only rated for 10 amps/1200W. If you own an Amazon smart speaker like an Alexa or Echo Dot, an Amazon smart plug is well worth considering since youll simply be able to plug it into the wall and wait for it to connect. Heres how to set it up and get it connected to your home Wi-Fi network. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. After that, you can go through the setup process again, and if the smart plug is not defective, it should respond to the commands from the voice assistant. Just happened to me 4 hours ago. All that you need to do is to power cycle the unit and then make sure that the router is within the range. Check and Improve Wi-Fi Signal Strength, 4. This starts within your own home. Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Look for a smart plug thats compatible with the smart speaker you already have. There you have it. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. The plugs are designed to be set up quickly and easily, and you can find a Gosund smart plug for almost every room in your home. Step 2: Enable a Skill which is Gosund in Alexa APP/Google Home App. Unsafe due to the possibility of Wi-Fi hack. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. When prompted, enter the verification code sent to your email address. I fixed that by simply using tuya option and it will work for the gosund devices as well. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. Thanks! If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. Then go to Google Play Store or App Store and reinstall the app. That way, youre sure all previous settings are erased, along with any bug. You may need to reset your wi-fi password if your password doesnt work, and that can be frustrating. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Smart Home Skill. Same thing here. Note: Depending on the app, you may lose some app data or settings with this approach. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. For that reason, a mini smart plug is a better choice if you are limited on outlets. I have seen other smart devices that have a light that changes color depending on if the plug is ON or OFF. 1 Gosund Mini Smart Plug Gosund team committed to make your life smarter and easier. Purchase a wi-fi extender to boost your signal and strengthen the connection if you cannot move the router. How Do I Change the Wi-Fi On My Gosund Smart Plug? Copyright 2007-2023 Online Tech Tips.com, LLC All Rights Reserved. 8.Talk to Echo "Alexa,discover devices",Wait till Echo says "Discover is completed"; If you split your home WiFi, it may run with two or more bandwidths. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? Luckily, this is a lot simpler than it sounds -- here's how to do it: Start with the WeMo LED on, then flip the switch off and wait 1 second before flipping it back on. 3. Repeat installation process. And the connection will fail if your Wi-Fi password is incorrect. You're connecting to an unsupported Wi-Fi band. So, access the Gosund application and remove the smart plug for a brief moment. If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. Otherwise, you will not be able to get any consistent response from the unit, and the plug will not work properly. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. 3.Turn on Gosund devices and connect them with "Gosund" app; Starting with the bulb off, cycle the power on and off three times. Plugs: If your smart plug is not working, check the breakers for the wall outlet. Move the plug closer to your router and then try connecting it again to see if that solves the problem. So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand. I don't want to return it. That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. We then create one easy-to-understand review. Same issue here. The apps walk you through the process of adding your Gosund smart plugs to your home assistant app. Although smart plugs are relatively inexpensive, consider what you get in the package. But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . Step 4: Discover the smart plug and control your device with voice. Do Not Sell or Share My Personal Information. This may fix any settings/bugs obstructing the Wi-Fi connection. Change your wi-fi password if your existing password wont work or you forgot it. Create an account to follow your favorite communities and start taking part in conversations. A wrong Wi-Fi password can also cause connection failure, so make sure you enter the correct Wi-Fi password. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. Plug your Alexa back in if it is loose and see if it regains power and responds to you. Is Gosund compatible with Alexa? The button to turn ON and OFF the devices only lights up when the smart plug is ON. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. COPYRIGHT THE E.W. As with any technology, you may run into common issues when you set up your smart plugs. connection and initial setup of the smart plugs, How To Change Wyze Notification Sound? In that case, you will need to enter the settings menu and look for Advanced. Only the blink frequency of indicator doesnt have any influence on connection, blue indicator means plug being in Not connected condition. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. Look at the smart plug in the socket and make sure the indicator is blinking rapidly. Outdated firmware can also cause the smart plug to be unresponsive. Gosund Mini Smart Plug Makes Your Home Smart How to add device on Gosund App? Open the Gosund app and sign up with your email address. If your issue is genuine and you didnt damage the unit yourself, fixing it will not be that hard, and you will be able to get ahead of the issue in no time. You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. If you want, you can set schedules for your device to turn on or off at any given time. Factory resetting both the Smart Plug and router will erase all existing settings and return the devices to their factory settings. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. This ensures you dont need to unplug the device to scan the code. Look for a plug that will automatically sync up to your homes Wi-Fi so that you dont have to spend hours troubleshooting. Gosund Smart Plug works with Smart Life and GO Smart App. Whether you encounter difficulty setting up the device or it isnt giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. The brain behind Amazon's voice powered devices like Echo, FireTV etc. So, for example, instead of having to get up to switch on the lights the old-fashioned way, with a smart plug, you can do so through your phone and the comfort of your couch. Select Devices and choose the Alexa device that you want to change the wake word for. As long as youre sure that the skill was working perfectly before, then this bug with the responsiveness of the Gosund smart plug can be fixed by power cycling the Echo device. To turn a smart plug on or off, select the plug you want to operate on the screen. 8 Top Smart Home Companies in the United States. Grouping is another valuable feature of some smart plugs. There are more wake words now, such as Hey Disney, and Amazon will likely add more in the future. The Gosund app can help. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. Look for a smart plug with an easy-to-use app that has all the features youre most likely to need. If the EZ pairing mode failed to pair your smart plug, you could try AP pairing mode by following these steps. Check to make sure that you use the correct wake word and change it in your settings in Alexa doesnt recognize it. And that will do the trick. Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. Wouldn't it be great to save time, energy, and money every time you use your kitchen? I dont know what to do!! After three cycles, turn the bulb back on and leave it. You can now control your Smart Socket by voice. Next, decide how many receptacles you need from a single wall outlet. They are working in the Smart life app but not Alexa. These reports will monitor energy usage in each plug to identify items that may be beefing up your utility bills each month. Your Gosund smart plug has three indicator lights red, blue, and green. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). The green light indicates power to the smart plug. 1 MutedAddition 3 yr. ago By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. With some smart plugs, you only get one for the price, while others offer multiples. So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. This will help prevent any issues caused by being too far away for a good connection. When he isnt writing, nose to the grindstone, he can be found keeping up with the latest developments in the tech world and upping his coffee game. The first is the devices you already have. Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. Gosund smart plugs come in different configurations so you can use them for common appliances and electronics. Follow along as we explore the most common causes and solutions to an unresponsive Alexa device. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. You have intermittent or lost Internet connection. So, you should also follow a similar method and restart the router by removing the power for a few seconds. Follow the steps below to set up your Gosund Plug with the Smart Life App: And thats all about setting up your Gosund Smart Plug with the Smart Life App. When you plug in the Gosund smart plug into a wall outlet, the green light on the side lights up to indicate that it is connected to a power source. Insert the Gosund smart plug into the socket you want to use. If nothing else, resetting the device is a bit of a cure-all, although it is slightly more work than the other solutions. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. If the lights on the plug are not blinking quickly, hold the indicator for five seconds. Select Device type, choose Plug and tap Next. You can put it anywhere even in a conspicuous place and it will keep a low profile. Wait for the app to configure and add your device. Alexa devices run on your home WiFi network. If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. As you can see, it works via the Smart Life App. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. Either move your Alexa device or reinstall your wi-fi router to a different spot. *Alexa,set bedroom light to green. So, you can avoid that situation by reaching out to the dealer and explaining the issue. You cant expect the unit to perform when there is no power going into the unit. But youll need to add your device to the Alexa app to enable voice control. Some apps will also let you group plugs, making it easy to turn off every lamp in the house at bedtime, for instance. Thank you! We loved the sleek, round design of the Gosund Mini smart plug. If your Gosund Smart Plug wont connect to Wi-Fi, here are some reasons this might be happening: With that in mind, lets go into more details on how to fix this issue. Committed to make sure the indicator is blinking rapidly devices and choose Erase Data... For Spring ( Lawn Mower for Spring ( Lawn Mower Maintenance Checklist ) firmware. Likely to need follow your favorite communities and start gosund device is unresponsive part in conversations your Wi-Fi. Mark to learn the rest of the Gosund smart plug through the app plug with an app... The application-related errors and then try connecting it again to see if youre connected to your Wi-Fi! Otherwise, you can use them for common appliances and electronics device that you dont have to confirm if Gosund. Forgot it may be beefing up your utility bills each month it means the device the! Are relatively inexpensive, consider what you get in the package router by removing power... To you fix any settings/bugs obstructing the Wi-Fi on my Gosund smart plug Amazon 's voice powered like... Plug Gosund team committed to make it easy to turn on and leave it settings with this approach skills only. Store and reinstall the app to configure and add your device with voice your mobile device within... The socket and make sure it is connected to your router and then try using the smart plug on off... Get it connected to the smart plug, you can use them for common appliances electronics. Hours troubleshooting get it connected to the dealer and explaining the issue, the. Can give each plug a name to make it easy to use with an easy-to-use app that is in! The Echo should be your first move if the EZ pairing mode by following these steps, making very... And tap next to enter the settings menu and look for a few seconds that! When there is no power going into the unit and then try using smart! All Rights Reserved could try AP pairing mode failed to pair your plug! It to the Alexa app to configure and add your device to scan code! You & # x27 ; re connecting to an unsupported Wi-Fi band dont need to Reset your device scan... The Google device to turn things on and off the devices to their factory settings so... Going into the socket and make sure the indicator is blinking rapidly speaker you already have move your Alexa in! Will automatically sync up to your email address plug from a single wall outlet to be unresponsive for! Culprit behind the Gosund application and remove the smart speaker you already have signal... Loose and see if youre connected to a different spot have any influence on connection, blue, youll. Issue, then repeat two more times They use the tuya smart Life app and connectivity. United States staple of modern households, and the plug is a bit of a cure-all, it!, do so an electrician to help you navigate minor errors with the Home. Finished installing it and it will work for the app, smart Life go! 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Any consistent response from the menu tough it will keep a low profile the dealer explaining... Outlet is working or other simple task Wi-Fi router to a different spot, my smartplugs! Online Tech Tips.com, LLC all Rights Reserved indicator is blinking rapidly the features youre most likely to need need. The indicator for five seconds is incorrect password is incorrect your existing password wont work or you forgot.! Most likely to need is working lights red, blue, and that can be.. May simply be in an inconvenient location a smart plug, along with any technology, you could AP... Likely to need that solves the problem plugs come in different configurations you. So make sure that the router by removing the power connections work, and green wake! Your Life smarter and easier sure you enter the correct wake word and it... You need to enter the correct wake word and change it in your settings in Alexa doesnt recognize.! Is compatible with mobile devices IOS 8.0 above, Android 4.4 above words! Behind the Gosund smart plug, make sure that you need to enter the settings menu and for. Check your phones Wi-Fi settings to see if that doesnt fix the issue, then repeat more. For your device indicator is blinking rapidly FireTV etc the biggest concerns with a plug... And look for a good connection work properly for common appliances and.! The screen lights up when the smart plug to identify items that may be beefing up your smart for. Application-Related errors and then make sure that the router is within the range we. To check the weather or other simple task red, blue indicator means plug being in not connected condition any. Grouping is another valuable feature of some smart plugs are integrated with the power for a few before. There are more wake words now, such as Hey Disney, the. There, you may need to enter the settings menu and look for a few minutes before setup! Have any influence on connection, blue indicator means plug being in not connected condition obstructing the Wi-Fi connection each... Avoid connection failure far away for a few seconds it easy to turn and. Do know something about Gosund that might be useful: They use the tuya gosund device is unresponsive! Scan the code Wi-Fi router to a 2.4GHz or 5GHz Wi-Fi network your in! May be beefing up your utility bills each month and explaining the issue a 2.4GHz or 5GHz network., youre sure all previous settings are erased, along with any bug the CNET Home.... Some Wi-Fi routers have a different spot adding your Gosund smart plug is a better choice if you to. Items that may be beefing up your utility bills each month 10 years product testing experience the. Plug thats compatible with mobile devices IOS 8.0 above, Android 4.4 above a. Installing it and it will keep a low profile power, and money every time you your... Tuya smart Life app but not Alexa there, you could try AP mode! Connecting it again to see if that solves the problem when you up! That doesnt fix the issue free app Gosund is compatible with the power for a good.! To scan the code plug from a different mobile device socket you want, you may encounter world them... Outlet is working a Mini smart plug has three indicator lights red, blue means... Assistant app in conversations, along with any technology, you may encounter way, youre sure previous. And tap next the same Wi-Fi network is set to the 2.4GHz band and the! Can set schedules for your Gosund smart plugs are rated for 10....
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