Emergencies 24 hour line If you have no water or have seen a burst water main 0345 357 2407 The new brand will be introduced to non-household customers in the Affinity Water supply area throughout the autumn and an application for a licence to provide water supply and waste water services in England has been made. Start here. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Affinity Water expands its use of ServiceNow to customer service to help meet strict regulatory requirements and minimize the risk of fines In recent years, significant market reform from UK industry regulator Ofwat led Affinity Water to split its wholesale and retail operations and run them as separate businesses. The water main outside my residence has burst 3 times in 9 months, twice resulting in the water being cut off entirely for a whole day. Careers We’re hiring! New customer? For general enquiries regarding services or accounts, call the Affinity Water contact number on either 0345 357 2401 or 0345 357 2402 (non-metered accounts). Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions . Press John Atkin Head of PR john@serif.com (For genuine media inquiries only – we can’t respond to customer support questions via this address.)
Business customers with a general … To send an email to Affinity Water customer services, use the contact form provided here: https://www.affinitywater.co.uk/email-us.aspx. Good customer service but bad pipes. To bring this to life for customers ahead of the new retail market opening, Affinity Water Limited has rebranded its non-household customer services as Affinity for Business.
You can choose between postal or …
This presented a new opportunity to use ServiceNow.
If you wish to get in touch just drop us an email at affinity@serif.com. Visit our careers page for more information. Affinity Water - pay your bill online, set up a direct debit, tell us you’re moving, report a leak or find answers to your frequently asked questions The general customer service hours are Monday through Friday, 8am to 5pm. ... Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges.
Call the Affinity Water complaints line on 0345 357 2407. Choose from one of the options below for advice, help with a query and for ways to get in touch. If you need to take matters further, the ‘Contact Us’ section of the website presents several clearly laid out options along with a description of the complaints procedure. Customer service was responsive and helpful but ultimately they are aware of an old problem but have no plans to fix it.
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