You will then be able to make use of screen readers or simple “zoom in” tools available online. We can still help you during this time. Lucknow Street, Mitcham, Victoria Ground Floor, 6-10 Maud Street, Maroochydore. You will be redirected to our online educational tours request form. If your enquiry is urgent you can contact us on 13 13 85 between 8am and 5pm on weekdays. You can make a report about wrongdoing in any way, including anonymously, either verbally or in writing. Learn about our social media terms of use. Learn more about how to submit your feedback. If English is not your first language, you can use the free Translation and Interpreter Service: We recognise and value the continuing rich culture and the contribution of Aboriginal people and communities to the Victorian community. Your feedback is important to us. Skip to Main Content. We pay our respects to Elders past, present and emerging. Mail Private Bag 1, Mitcham VIC 3132Fax (03) 9872 1353. We welcome your compliments, complaints and suggestions to help improve our services, products, decisions and actions. Please note: If you have any concerns or a complaint we would like to hear from you by clicking the green ‘Continue’ button below. You will be taken directly to the correct page. First name. Home and business Home and business Pay your bill; Update your details; Get a copy of a bill; Set up direct debit; Apply for pension rebate; Payment extension; Moving house? Hearing and speech impaired services 24 hour relay call numbers You will be redirected to our online educational tours request form. No need to call. For all other languages please call 03 9046 4173 (local call cost in Australia) 8.30am - 5pm, Monday to Friday. For all other mobile devices, please check your manufacturer’s instructions. Larger print, paper copies of bills (A3 size) are available on request. Apply online to close or open an account if you're moving or relocating. Accessing our website or reading your bills on an iPhone? See which number you need to call depending on your particular circumstances. © Unitywater 2018     ABN: 89 791 717 472, Industry guidelines, policy and legislation, Report a Unitywater wrongdoing (Public Interest Disclosure), See which number you need to call depending on your particular circumstances. 13 14 50 (8.30am -  5.30pm,  Monday to Friday), Jika Anda membutuhkan juru bahasa, silahkan menelpon - 13 14 50, Αν χρειάζεστε διερμηνέα, τηλεφωνήστε - 13 14 50, Volete utilizzare il nostro servizio di traduzione? Please visit our WaterCare Hub for information available in 19 different languages. Keep up to date with all the news from Gippsland Water. Go to Settings > General > Accessibility > Speech and then set Speak Screen to be “on”. In case of emergencies or to report a fault, please phone 1800 057 057 (24 hours). Si prega di chiamare - 13 14 50. TTY users phone 133 677 then ask for SA Water on 1300 729 283 Speak and Listen users phone 1300 555 727 then ask for SA Water on 1300 729 283 Free translating and interpreting services You will be redirected to our online feedback and complaints form. Note: You can drag the map to see infastructure in your area. See which number you need to call depending on your particular circumstances. Ground Floor, 33 King Street, Caboolture, MAROOCHYDORE Register for Yarra Valley Online Water to pay your bill, get a copy of a previous bill or download a statement, and update your details. Please note: To notify Gippsland Water if you are a tenant moving into or out of a rental property, please complete the 'Change of tenancy' form by clicking the green button below. South East Water is a Victorian government utility that’s working for every part of the community, supplying water, wastewater and recycled water services to 1.75 million Melburnians.Contact us General enquiries: 8am – 5pm Monday to Friday (excl. Speak with our team, find quick links and help guides, submit an enquiry and report a water or sewer issue. No water? Account number or property address. You can check for outages and works at any time on our online outages map, or you can report a fault through our online faults form. If you are blind or vision impaired, please visit the Vision Australia website or call 1300 847 466 for information about support services that may help you in your dealings with us. Any time you like. If you are deaf or have a hearing or speech impairment, you can use the National Relay Service to contact us. Last name. Hunter Water. For overseas calls, please dial +61 3 8691 3207,  8.30am - 5pm Australian Eastern Daylight Time (AEDT), Monday to Friday (excluding public holidays). Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844, Phone: 1800 050 500 Fax: (03) 5174 0103 Interpreter service: 131 450 TTY: 1800 555 677 Email: contactus@gippswater.com.au, © 2020 Gippsland Water, all rights reserved. Our report a … Customer refunds; Service delivery rebates; Managing your account. To speak to our in-house consultants, please call: 1300 914 361http://www.yvw.com.au/online/Arabic, 1300 921 362http://www.yvw.com.au/online/cantonese, 1300 931 364http://www.yvw.com.au/online/greek, 1300 927 363http://www.yvw.com.au/online/mandarin. Please note: For emergencies and faults you are advised to call Gippsland Water's 24/7 Emergency/Faults number on 1800 057 057 as emails are not monitored after hours. For all other languages please call 03 9046 4173 (local call cost in Australia) 8.30am - 5pm, Monday to Friday. TTY/voice calls 133 677Speak and listen 1300 555 727. Please check the outages map first to see if we are already working to restore water to your property. If you need to access a larger print version of your bill, the easiest way is to register for My Account or sign up for e-billing. When you get through, please give the operator Unitywater's phone number: 1300 086 489. Turning on this function is easy. Please note: To update your personal details on your account (phone number, email address, postal addresses and name changes) please complete the 'Change of Details' form by clicking the green button below. Please visit our WaterCare Hub for information available in 19 different languages. We can accept up to six files with a total size of 5 Mb. Please call us on 1800 050 500. For more information, visit the National Relay Service website. Contact number (optional) Email. Alternatively you can call 132 642 or let us know by email. Reception hours are Monday to Friday from 8am to 5:30pm (excluding public holidays). If you have a security concern about our assets and infrastructure or issues causing harm or danger please call our 24/7 emergency response team on 13 13 75. For more information, visit the National Relay Service website. Is there something wrong with your water supply? Our Traralgon office is closed to the public until further notice. Find out the latest news and access up to date media releases. You will be taken directly to the correct page. check your balance or due date on your bill? If you would like us to get back to you we will contact you within five working days. 6-10 Maud St, Maroochydore, QLD, Australia. CABOOLTURE Call 1300 853 811 Monday to Friday 8am-6pm excluding public holidays, Call 13 2762 around the clock, 24 hours, 7 days a week, Call 1300 651 511 Monday to Friday 8.30am - 5pm excluding public holidays, Call 1300 853 811 Monday to Friday, 8am - 6pm excluding public holidays. Please contact us on 1300 086 489 or email customer.service@unitywater.com to ask us to send you a larger print bill by post. Our opening hours are 8:30am – 4:30pm Monday to Friday, excluding public holidays. RESPONDING TO CORONAVIRUS (COVID-19) INFORMATION. You can continue to pay your bill in person at Australia Post offices or via our contactless methods in My Account. If you are hearing or speech impaired you can phone us via the National Relay Service on 13 36 77. Contact us through the National Relay Service and ask for SA Water on 1300 729 283. You can also contact the Energy & Water Ombudsman NSW (EWON) any time on 1800 246 545 for free, independent dispute resolution. The email form has been disabled until you change the subject category. Phone Us Gippsland Water's Customer Service team. Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. visit our WaterCare Hub for information available in 19 different languages. If you are deaf or have a hearing or speech impairment, you can use the National Relay Service to contact us. Please note: If you would like to book one of Gippsland Water's portable water fountain units for your next event, please complete the request form found in our sponsorship section by clicking the green 'Continue' button below. When you get through, please give the operator Unitywater's phone number: 1300 086 489. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants. public holidays), Faults and emergencies: 24 hours, 7 days a week, International phone number: +61 7 5431 8333. set up direct debit and payment plans to suit your budget? Get information on how to read your bill, understanding fees and charges and what to do if you need financial support. Please note: If your school, community group or local charity is interested in an educational tour of one of our facilities Please complete the request form found in our education section by clicking the green 'Continue' button below. Unitywater respectfully acknowledges the Traditional Owners and custodians of the land and waters of the region in which we operate. Comment . There are lots of ways for you to get in touch, so please choose what suits you best from the options below. sign up to receive your bills by email or SMS.

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