In certain circumstances, such as function room hire, or if your Booking includes the supply of catering services, which will be supplied in accordance with clause 8.2, or constitutes a Group Booking or Student Group Booking, we may ask you for a deposit to secure your Booking. Unfortunately, with the exception of assistance dogs, we don't allow pets to stay at our hotels. Where you are making a Booking for, or on behalf of, school or college students (irrespective of the amount of rooms) (“Student Group Bookings”) the terms in Schedule 2 will also apply to your Student Group Booking in addition to these terms and in these terms any reference to Booking shall include a reference to Student Group Booking.1.4 Prevailing terms. All rights reserved. Meals are not included in the room price. If you've booked a Flex rate and need to cancel or change your booking, please do so 24 hours before you are due to check in. Why not see if there is an alternative Marston’s Inn hotel with availability nearby?

If you do smoke or vape in our rooms and/or are found to have interfered in any way with any of our fire detection equipment you will be required to pay damages to us.

10 HOW TO END THE CONTRACT WITH US (INCLUDING IF YOU HAVE CHANGED YOUR MIND)10.1 Tell us you want to end the contract. 8 PROVIDING THE ROOM8.1 When we will provide the room. If you book choose our Saver rate or Pay Now rate, you will need to pay at the time of booking. No worries.

If you need to cancel or amend your booking, please get in touch with us directly and we will do everything we can to help.

However, we will be unable to offer our usual Buffet style breakfast. How long will it take for my refund to be processed? Your Group Booking cannot be assigned to a third party.2 Names of guests. You will have no right to cancel, amend, refunded or transferred where you have booked a room with us under an Offer and the goodwill guarantee in clause 9.4 shall not apply. Subject to paragraph 1.1 of this Schedule, no additional charges shall be payable by you if you cancel your Group Booking more than 28 days prior to the date on which your Group Booking is due to begin.

After their trip, guests tell us about their stay. Can I smoke electronic cigarettes in the hotel?

With the new Government guidelines in place, face coverings are now mandatory for guests in all corridors & public areas in the hotels. Get exclusive access to members-only deals by email. I've lost the receipt for my stay; how can I get another copy? Just search here: www.marstonsinns.co.uk.

How sure can I be that I’m getting your lowest rates when I book directly at Marston’s Inn?

No other person shall have any rights to enforce any of its terms.18.4 If a court finds part of this contract illegal, the rest will continue in force.

For payment requirements, please check the website or ask the premises on checking-in.13.4 Accommodation.

You can make group bookings by telephone or online. We've been busy implementing a range of measures as part of our safe stay initiative, working in partnership with our longstanding cleaning and hygiene supplier Diversey. That's how we know our reviews come from real guests who have stayed at the property. Where you are making a Booking of five or more rooms, for example for weddings, parties or conferences (“Group Booking”) the terms in Schedule 1 will also apply to your Group Booking in addition to these terms and in these terms any reference to Booking shall include a reference to Group Booking. Cancellations made by 2pm prior to the date of arrival otherwise will result in first night being charged to your card. Don’t worry - all details are stored securely, and we won't charge you for cancellations, providing they're made before 2pm prior to your arrival date. That deposit is non-refundable.1.2 Rates and commission. Where you are booking a room for accommodation purposes, unless otherwise stated, the standard maximum occupancy for our accommodation rooms is as set out below: 4.1.1 Double room – 2 adults or 1 adult and 1 child (17 and under )4.1.2 Single room – 1 adult4.1.3 Twin room – 2 adults or 1 adult and 1 child (17 and under)4.1.4 Family room – 2 adults and 2 children (both 17 and under). We will usually verify your card details before we provide you with a reference number for your Booking. We continue to assess the situation daily and have closely aligned ourselves with the latest government advice and guidance.

* If you're paying by cash, we will ask you for identification when you check in. Do I have to give you my payment card details to confirm my booking?

Children can enjoy our easy 1,2,3 step menu where they can choose their own main and sides. (Subject to availability).

We reserve the right to cancel any bookings made if we suspect it breaches this Schedule (or our terms).Schedule 2: Student Group Bookings1 Payment terms.1.1 Payment of a deposit.

... Marston's; Marston's Careers *Subject to availability ©Marston's 2020. We will do everything we can to help you. Alternatively, our unbeatable Flex rate gives you the flexibility to change or cancel up to 2pm prior to your arrival date. ), I already have a booking at this property.

Our acceptance of your Booking will take place as follows:3.1.1 if you have placed your Booking online, whether you are using our website, or a Third Party Booking Site, when we write to you to accept it and issue you with a reference number for your Booking, or3.1.2 if you have placed your Booking in person or over the phone, we will provisionally tell you if we are able to provide you with the room on the dates specified and write to you to confirm your Booking and provide you with a reference number, at which point a contract will come into existence between you and us. If a Saver rate is available, it will appear in your search results when you check for availability. To order, simply visit the pub website to view the Takeaway menu then call the pub to place your order. Most Marston’s Inns have specially-adapted rooms allowing easier access for customers with disabilities. Book a Room. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. If you have any further queries, please contact the hotel directly. If you wish to have breakfast with us, please pre-book before 10pm the night before so we can ensure effective social distancing is in place.

An Inside Look at Vine Hotel by Marston's Inns.

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