Please reach out to Customer Service at CustomerService@KentWA.gov if you have a delinquent balance and would like to request a payment arrangement. Customers wishing to change their billing address must contact Public Utilities and make their address change request in writing. - Increase your productivity, customize your experience, and engage in information you care about. The automatic payment agreement will also be cancelled. Finance Customer Service 253-856-5201 The tables below have been updated with 2020 rates. In order to use this Platform, you must accept these terms and conditions. Please include your customer number on all utility payments. For property owners within the city limits, not receiving water and/or sewer service from the city, Storm Drainage is billed quarterly. Call or write the Customer Service department and let them know that you would like to stop the automatic bill payment process.
Water consumption is measured in units. By mail - Customer Service P.O. The City of Kent’s Utility Billing is done through the Budget & Finance Department. Website Design by Granicus - Connecting People and Government. Completed forms may be submitted by mail to City of Kent Customer Service, 220 4th Avenue S, Kent, WA 98032 or in person at 400 West Gowe St., Suite 122, Kent, WA 98032, The form must be received prior to the 24th of the month for your payment to be automatically withdrawn from your account the following month, If your next utility bill does not state, "will be withdrawn from your bank," we were unable to process your application in time for that cycle and you will need to pay the traditional way for one additional month. In subdivisions where sewer service is provided, the prevailing sewerage rate is billed based on the water meter reading, unless a County-owned irrigation meter is in use.
Terms and Conditions.
if you have a delinquent balance and would like to request a payment arrangement. Hours: For property owners within the city limits, not receiving water and/or sewer service from the city, Storm Drainage is billed quarterly. A returned check fee of $50.00 will be charged for all returned checks. , by regular mail to 220 Fourth Ave. S, Kent, WA 98032 or can be dropped off at the Customer Service counter. Nothing, the City of Kent does not charge for this service. After hours, contact the City of Kent Police at 253-856-5800, Please call Public Works Operations at 253-856-5600, Republic Services - Residential - 206-682-9735, Republic Services - Commercial - 253-872-7220. Customers paying by check or money order may also use the after-hours payment drop box located in the parking lot of the Admin. The City of Kent’s Utility Billing is done through the Budget & Finance Department.
FAILURE TO RECEIVE A BILL DOES NOT EXEMPT THE CUSTOMER FROM PAYING THE BILL, LATE FEES AND/OR RECONNECTION/SERVICE FEES. 253-856-5201 if you have a delinquent balance and would like to request a payment arrangement. If you have any questions or have received an estimated water bill, you need to contact the Utility Billing office. Of that, Kent pays King County Metro (a wholesaler of sewage treatment) $45.33, with the remaining $25.44 going to the City for system maintenance and operations. The form can be sent via. An email receipt option will be presented at the end of your transaction. Centennial Building
If so, the withdrawal will occur on the following Monday. Website Design by Granicus - Connecting People and Government.
We are not currently requiring a formal application for utility payment arrangements. Building.
All open accounts are subject to the minimum utility service charge, regardless of the usage.
Pay Water and Sewer Bill. You will need your Utility account number when first registering your online payment profile. Do not mail cash. You can make payments with credit card or e-check without having to pay a convenience fee. Press Enter to show all options, press Tab go to next option. Water access rate is determined by the size of the water meter. Payments are posted upon receipt and are not held for any reason. Most accounts are billed bi monthly for meter usage according to when the water meter is read.
If you would like to pay your water bill through direct debit, an authorization form is found in every issue of the Tree City Bulletin. While public utility districts are not governed by the Utilities & Transportation Commission (UTC), this agency has been designated as the single point of contact within State government for customers seeking bill assistance information. Why does my utility bill change from month to month? The meter access fee is based on the meter size and is billed monthly. We recommend that, if you have not received your bill by the 15th of the month, that you contact our office to obtain your balance due. Meters are read to the nearest 1,000 gallons and billed based on the prevailing water usage rate. An automatic withdrawal from your bank account is just one of many ways to pay your City of Kent utility bill. The City of Kent operates water, sewer and storm drainage utilities. In addition to the bank overdraft charge, we charge $25.00 for an insufficient funds notice on your account. Water meters are read bi-monthly (every other month) as close as practical to the last Tuesday of the months of February, April, June, August, October and December. The form can be sent via email, by regular mail to 220 Fourth Ave. S, Kent, WA 98032 or can be dropped off at the Customer Service counter. Subscribe to Notify Me to receive Utility Billing Alerts. Senior citizens or permanently disabled residents who meet low income requirements may qualify for the Lifeline Program.
Residential customers are billed a flat monthly rate of $13.03.
Website Design by Granicus - Connecting People and Government. The tables below have been updated with 2020 rates. City Hall Campus
determined by the size of the fire line.
The City of Kent is pleased to announce that online payment of your Utility Bill is now available! Please enable JavaScript in your browser for a better user experience.
Automatic Utility Payments An automatic withdrawal from your bank account is just one of many ways to pay your City of Kent utility bill. Please enable JavaScript in your browser for a better user experience. Do not mail cash. Water shut offs will resume Friday, July 10th. The form can be sent via.
This Proclamation does not relieve customers from the obligation to pay for utility services. All payments are processed immediately and the payment date is equal to the time you complete your transaction. Online Payment Service by VPS This service allows you to pay your Kent County, MD payments electronically and is a service of Value Payment Systems. 9 a.m. to 4 p.m. Monday-Friday 220 Fourth Ave. S. Kent, WA 98032.
Please check this page often, as our list of online services will grow as we identify more opportunities to provide online access to services. Please reach out to Customer Service at CustomerService@KentWA.gov if you have a delinquent balance and would like to request a payment arrangement. See detailed information in our 2020 utility rates brochure. Our phone number is 330-678-8104 and we are open weekdays, between 7:30 a.m. and 5 p.m., except legal holidays. , by regular mail to 220 Fourth Ave. S, Kent, WA 98032 or can be dropped off at the Customer Service counter. An owner authorization form must be filled out by the owner of the property or designated property management company. Press Enter to show all options, press Tab go to next option. Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Visit the online payment portal. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. Additionally, all appropriate late fees & reconnection fees resulting from the unpaid utility account will be assessed. Cancellation of Events until October 31, 2020, Senior Disabled Discount Application (PDF). Most water meters are read every two months and rates are based on a two-tier rate structure. Utility accounts 15 days past due are subject to turn-off. To begin, please enter the appropriate information in one of the searches below. The City of Kent is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. However, not all properties are served by the City. Welcome to the Utility Billing Online Payment Service. Credit card payments may be made through the Treasurer’s Office website. One unit of water is equal to 748 gallons (100 cubic feet). Will I still see a statement of my account each month? The water usage fee is based on the amount of water used. Instructions for paying online are provided (PDF). Kent, WA Phone: 253-856-5201 Email: customerservice@kentwa.gov. Address:
The UTC Hotline number is 1-888-333-WUTC or email consumer@utc.wa.gov. While public utility districts are not governed by the Utilities & Transportation Commission (UTC), this agency has been designated as the single point of contact within State government for customers seeking bill assistance information.
Bills are mailed within approximately 10 days, and are due within 30 days, typically by the end of the months of January, March, May, July, September, and November. This service allows you to search for a specific record within the Utility Billing database to make a payment on. To begin, please enter the appropriate information in one of the searches below. Kent, WA Water consumption is measured in units.
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